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Sheraton Kuching Hotel | Hotel in Kuching

| 8.8 (85 Reviews) |  1 Bathroom
Kuching Hotel | Sheraton Kuching Hotel

Hotel in Kuching

Hotel with 5 restaurants, 3-minute walk to Hills Shopping Mall
This smoke-free hotel features 5 restaurants, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a children's pool are onsite.
Housekeeping is available on request.
Sheraton Kuching Hotel offers 378 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 55-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuching hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before noon
Payment Policy Fee for buffet breakfast: approximately myr 88 for adults and myr 44 for children secured self parking fee: myr 10 per day rollaway bed fee: myr 162.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for myr 162.00 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
2, Jalan Padungan, Kuching, 93100, Malaysia

What Our Guests say 500 + Reviews

Dec 8, 2025 09:55:59 PM
Summary: Great breakfast and location! Room cleanliness could be improved.
Laura Marie Laura Marie
Oct 21, 2025 10:38:19 AM
Summary: Nothing to fault
Glenn Glenn
Sep 12, 2025 11:46:37 AM
Summary: Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast
Richard Richard
Aug 9, 2025 09:10:27 PM
Summary: Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.
Chia Hwei Celine Chia Hwei Celine
Aug 9, 2025 08:35:44 PM
Summary: I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel
Yin Keow Yin Keow
Aug 3, 2025 07:52:31 PM
Summary: Hotel is mew and near amenities. It’s safe and clean.
Rebecca Rebecca
Jul 7, 2025 10:30:15 AM
Summary: What should have been a pleasant stay was marred by an incident that could have been resolved in a minute but wasn’t. I accidentally broke a drinking glass in my room. I rang for Housekeeping to come and clear the mess. It took them 30 mins. to do so, but in the meantime they rang me to say I would be charged for breaking the glass. My understanding is that hotels treat such incidents as minor and they would absorb the cost of a broken glass. Anyway, when the cleaner came to my room he was armed with a vacuum cleaner and a plastic bag. He proceed to pick up the broken glass by hand and I told him to use a brush or he could cut himself. He then left and came back with a rag and swept up the glass with it. I thought ‘Gosh, Sheraton can’t afford a brush?” I decided to mention this incident to Customer Services. I sent them 2 emails but, to date, have not received a response. On checking out I mentioned this to the receptionist and he said that it was Sheraton’s policy to charge guests for breaking glasses. I googled this but found that it was not so. Is this a policy of Kuching Sheraton only? Also, i noticed on my first stay there the concierge and his team were most welcoming, friendly and helpful,. But on this 2nd visit I noticed they only attended to VIPs and those who pulled up in Mercs or BMWs, not those in Grab Protons. I’ll think twice about staying there again.
Kathleen Kathleen
Jul 3, 2025 08:14:05 PM
Summary: Amazing hotel with super friendly staff
Melanie Melanie
Jun 14, 2025 07:19:05 PM
Summary: Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor
Jesmie Jesmie
May 5, 2025 08:37:26 PM
Summary: Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.
Martino Martino

FAQ's

Is this Sheraton Kuching Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Kuching Hotel have a swimming pool?

Yes, this Sheraton Kuching Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Kuching Hotel?

Best-rates for the Sheraton Kuching Hotel starts from $122 per night with includes Guest Services, Breakfast, Security/Safety, Business Services, Bedding/Linens, Bar, Kitchen, Balcony/Terrace, Accessibility, Air Conditioner, Pool, Wheelchair Accessible, Wellness Facilities, Laundry, Parking, Restaurant, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sheraton Kuching Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Kuching Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Kuching Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Kuching Hotel?

Based on the information reported by the owner or manager, the Sheraton Kuching Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Kuching Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Kuching Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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