Sofitel Auckland Viaduct Harbour | Hotel in Auckland

| 8.1 (314 Reviews) |  7 Bathrooms  22 Guests
Auckland Central Business District Hotel | Sofitel Auckland Viaduct Harbour

Hotel in Auckland Central Business District, Auckland

Located at the Viaduct Basin Entertainment Area, surrounded by restaurants and bars, this hotel features beautiful views of Viaduct Harbor Basin. Here guests can have lively culinary experiences served at the La Maree Restaurant or relax with a coffee at the French Press Café. All luxuriously appointed bedrooms and suites have private balconies, floor-to-ceiling windows and over-sized bathrooms with separate rain showers and deep soaking bathtubs. Sofitel Spa experts will pamper you from head-to-toe, paying attention to your body’s signs and adjusting treatments accordingly. Rejuvenating… Relaxing… Purifying… Targeted products by prestigious French brands, Biologique Recherche, Sothys and New Zealand brand, Nellie Tier enable you to achieve the results you desire. Club Millésime, Sofitel’s executive lounge, is designed to extend the guest experience with a selection of benefits including executive breakfast in La Maree, a wide range of delicious afternoon tea bites between 14:00 and 16:00, and a bespoke menu of hors d'oeuvres and wide range of wines, beers and spirits between 17:30 and 19:30 for guests of Luxury Marina View Rooms and Suites. Located in Auckland CBD (Central Business District), Sofitel Auckland Viaduct Harbor is only 0.8 mi from Britomart Transport Center, a 5-minute walk from Wynyard Quarter and 10 minutes’ drive from Spark Arena.

Sofitel Auckland Viaduct Harbour is located in Auckland.

This 91 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Entertainment, Child Friendly, and several others. This is a 5 star rated property and has over 314 reviews with the average score of 8.1 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 91 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Auckland Viaduct Harbour in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Auckland Viaduct Harbour”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Private Pool
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Please note, there is a 1.4% credit card surcharge when using a credit card. please note valet parking is $52 per vehicle per night and $25 for up to 4 hours. for more information please contact the property using the contact details found on the booking confirmation. please note that vehicle height restriction is 6.6 feet.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
21 Viaduct Harbour Avenue, Auckland, 1000, New Zealand

What Our Guests say 500 + Reviews

Sep 29, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel is superb in its quality and staff are most friendly. The location is excellent, overlooking the skyline.
Negative: Our room was facing a bus terminal. Next time, I need to be more attentive when booking a room with a view.
Evija V Evija V, Spain
Sep 29, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Greg Greg, Australia
Sep 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location was good and it was clean the staff were also very friendly.
Negative: Our fridge was turned off in the room so the drinks were warm. The Tv is very awkwardly placed so it’s hard to watch from the sofa or the bed without turning it and even then was awkward. The full buffet breakfast was very expensive for the quality and selection.
Summary: It was ok but I’m not sure we would stay again.
Laura Laura, New Zealand
Sep 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Nikkia Nikkia, Australia
Sep 20, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Ambiance, complete facilities.
Negative: All is good
Summary: I enjoyed it
Diana Diana, Belgium
Sep 9, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice location close to Viaduct harbour
Negative: The room was very hot and maintenance could not seem to remedy it.
Summary: Wedding anniversary
geoffrey geoffrey, New Zealand
Aug 31, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Balmain products, standard mini bar & exceptional service always.
Negative: N/a
Summary: Perfect getaway, exceptional standards, top tier service always
Tenisha Tenisha, New Zealand
Aug 24, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Thomas Thomas, New Zealand
Aug 20, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast had a variety of options and well staffed
Emma Emma, New Zealand
Aug 16, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Sunny Sunny, United Kingdom

FAQ's

Is this Sofitel Auckland Viaduct Harbour pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sofitel Auckland Viaduct Harbour?

Check-in time for Sofitel Auckland Viaduct Harbour starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sofitel Auckland Viaduct Harbour have a swimming pool?

Yes, this Sofitel Auckland Viaduct Harbour has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Auckland Viaduct Harbour?

Best-rates for the Sofitel Auckland Viaduct Harbour starts from $163 per night with includes TV, Accessibility, Fireplace/Heating, Guest Services, Internet, Private Pool, Transportation/Shuttle, Toiletries, Business Services, Sports/Activities, Restaurant, Entertainment, Child Friendly, Laundry, Pool, Wheelchair Accessible, Security/Safety, Wellness Facilities, Spa, Bar, Breakfast, Hot Tub, Parking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sofitel Auckland Viaduct Harbour a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Auckland Viaduct Harbour wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Auckland Viaduct Harbour is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, the Sofitel Auckland Viaduct Harbour indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofitel Auckland Viaduct Harbour are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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