Sofitel Auckland Viaduct Harbour | Hotel in Auckland

| 9.2 (1002 Reviews) |  1 Bathroom  Stay&Play
Auckland Central Business District Hotel | Sofitel Auckland Viaduct Harbour

Hotel in Auckland Central Business District, Auckland

Luxury hotel with a marina and a full-service spa
This smoke-free hotel features a marina, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately nzd 52 per person airport shuttle fee: nzd 42 per person (one-way) covered valet parking fee: nzd 52 per day (in/out privileges) early check-in is available for a fee (subject to availability) rollaway bed fee: nzd 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for nzd 100.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand

What Our Guests say 500 + Reviews

Jul 12, 2025 01:16:38 PM
Summary: My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon.
Sandra Sandra
May 31, 2025 03:54:09 PM
Summary: I arrived late so wasn't surprised when I wasn't greeted at the door but all staff were friendly, accommodating, very "can-do." The Irish porter was lovely. Warm pool and gym impressive. Decor of room lovely.
Putiputi Putiputi
May 25, 2025 11:31:45 AM
Summary: Overall, everything was amazing. Buffet breakfast was delicious and great variety. Spa, pool and sauna were peaceful and felt very private. Only qualm about our room I missed my usual pillow from home, but the bed was comfy enough. One small disappointment was the drink included in my spa treatment package was forgotten, I was left waiting. But other than that, the spa treatments and overall stay were AMAZING! Reception was very helpful in allowing and organising us to store somethibg in their freezer. Thankyou very much. We’ll definitely choose this hotel again in the future
Apr 4, 2025 01:55:14 PM
Summary: hotel and location are great ! The hotel air conditioning was broken. suggest you verify that before booking
DAVID DAVID
Mar 10, 2025 07:02:18 AM
Summary: Would be 5 stars if air conditioning had been working
Colin Colin
Mar 8, 2025 07:50:52 AM
Summary: Very nice hotel and good services
Bimal Preet Bimal Preet
Feb 19, 2025 07:15:58 AM
Summary: Exceptionally comfy beds and great location. Lovely reception staff. Breakfast, however, was over priced and pretty average. Service at breakfast was not good and i didn't feel welcomed. For $52 I expected fresh avocado, not processed green stuff.
Jan 23, 2025 09:48:44 AM
Summary: Amazing location. Fabulous hotel.
Mark Mark
Jan 8, 2025 12:24:29 PM
Summary: Good location. Good hotel, with windows that open (always a plus). Great breakfast --- euro quality food.
matthew matthew
Nov 29, 2024 07:28:43 AM
Summary: Fabulous hotel with impeccable service. Would recommend to anyone!
Marie Marie

FAQ's

Is this Sofitel Auckland Viaduct Harbour pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sofitel Auckland Viaduct Harbour have a swimming pool?

Yes, this Sofitel Auckland Viaduct Harbour has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Auckland Viaduct Harbour?

Best-rates for the Sofitel Auckland Viaduct Harbour starts from $188 per night with includes Balcony/Terrace, Bar, Toiletries, Entertainment, Breakfast, Hot Tub, Kitchen, Pool, Wheelchair Accessible, Security/Safety, Business Services, Wellness Facilities, Spa, Accessibility, Bedding/Linens, Fireplace/Heating, Child Friendly, Laundry, Parking, Restaurant, Guest Services, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sofitel Auckland Viaduct Harbour a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Auckland Viaduct Harbour wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Auckland Viaduct Harbour is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, the Sofitel Auckland Viaduct Harbour indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofitel Auckland Viaduct Harbour are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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