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Sonesta ES Suites Chicago - Lombard | Hotel in Lombard

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Highland Hills Hotel | Sonesta ES Suites Chicago - Lombard

Hotel in Highland Hills, Lombard

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Unique Amenities

  • Child Friendly
 
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Policies

Pet Policy Pets allowed for an extra charge of usd 75 per pet, per week 2 total (up to 30 lbs per pet) pets cannot be left unattended specific rooms only, restrictions apply pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
 
2001 S Highland Avenue, Lombard, 60148, United States

What Our Guests say 500 + Reviews

Oct 5, 2023 12:53:34 AM
Summary: Very good value. Full kitchen. Comfortable
Julia Julia
Sep 3, 2023 12:10:27 PM
Summary: Pleasant suite. Bed was comfortable but sofa was not at all. Overall the suite was clean, except floor and carpet which were dirty - my socks were filthy from walking around the apartment.
Aug 13, 2023 08:50:35 AM
Summary: Property was nice however there were no extra paper towels or face towels available....
Chanta Chanta
Aug 7, 2023 07:34:49 PM
Summary: This is one of the best Sonesta we have ever used. Very helpful staff. Definitely a 5 star.
Roger Jun Roger Jun
Jul 31, 2023 09:03:06 AM
Summary: Good area, facilities and quiet
Victor Victor
Jul 21, 2023 05:52:01 PM
Summary: Interior of the hotel suites is very clean and no issues. The only issue is crowded parking and garbage outside of room areas is overflowing. The people who work at the hotel are all very kind and friendly. The bed is very nice. The cleaning crew who turns over the suites work very hard to make sure the interiors are spotless.
Anne Anne
Jul 12, 2023 10:00:14 PM
Summary: Spacious room located in a great area. The fireplace was an unexpected surprise.
Natasha Natasha
Jul 11, 2023 12:30:51 AM
Summary: Room was clean and comfortable. Quiet environment near many restaurants, shopping and easy access to highways. No coffee cups and when requested one, did not receive it. Dinnerware and utensils seemed to have been raided by previous guests. Otherwise, very nice stay.
Jul 4, 2023 01:42:12 AM
Summary: Had a wonderful stay
Daciena Daciena
Jun 28, 2023 04:11:40 AM
Summary: I want to start with the staff being excellent. We were there 5 nights and every interaction was professional and pleasant. Ine of us stayed at Sonesta in Anaheim in May and was very pmeased with room, etc. Our unit, however, on this trip to Lombard, needed some TLC. The rug needed a shampoo with old stains and newish (ketchup?) in front of the couch. (I can attach photos) and the living room chair was broken, so we did not sit in it. The couch was frayed and dirty on the light fabric so we did not sit in it at all. While signs throughout said ‘no smoking’ and posted a fine, the room smelled of cigarettes (which I think was especially strong in the curtains). To mitigate, there were two really strong Plug-In air fresheners which we had to take outside and place on the stairwell as one in our party is highly scent sensitive and gets headaches with strong smells. We were there for a family reunion, and found there were no other units and complaining while there to staff who would be able to change little seemed counterproductive but clearly, there is investment going into this property with the beds and kitchen updates. I cannot imagine trying to keep carpet clean when people stay long term but we thought you might want to know of our observations. Pluses: The bed was great: both clean and comfy. The kitchen was clean and so was the bathroom! And aircon was great, too.
Roxanne Roxanne

FAQ's

Is this Highland Hills hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Highland Hills hotel have a swimming pool?

No, this Highland Hills hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Highland Hills hotel?

Best-rates for the Highland Hills hotel starts from $190 per night with includes Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Highland Hills hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Highland Hills hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Highland Hills hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Highland Hills hotel?

Based on the information reported by the owner or manager, the Highland Hills hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Highland Hills hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Highland Hills hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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