Step Town | Hotel in Kigali

8.7 (121 Reviews) |   Pet Friendly  6 Bathrooms  15 Guests  Stay&Play
Kigali Hotel | Step Town

Hotel in Kigali

Located in the hilly suburbs of Kigali, Step Town offers accommodations with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.

Step Town is located in Kigali.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Designated Smoking Area, and several others. This is a good star rated property and has over 121 reviews with the average score of 8.7 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Step Town in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Step Town”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Parking
  • Pet Friendly
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy Free cancellation
Pet Policy
Pet Policy Pets are allowed upon request and free.
Other Policy
Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
Kiyovu-Muhima, KN 1Av, Kigali, Rwanda

What Our Guests say 500 + Reviews

Nov 4, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Kind staff, lovely breakfast, easy transit from airport.
Summary: Kind staff, lovely breakfast, easy transit from airport.
Stephanie Stephanie, Netherlands
Oct 30, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Ogolla Ogolla, Kenya
Sep 25, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Quite centrally located. The room had a beautiful view of the city. It was well furnished and clean.
Cornelia Cornelia, Austria
Aug 7, 2026 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The staff were excellent, especially Jean Paul, Emmanuel and Kevine. Very attentive to our needs in the hotel, and providing guidance for our outings. We felt at home, and have adopted Step Town as our home in Kigali. The hotel itself is a quaint building, with nice balconies for watching the sunrise/sunset, breathtaking views of Kigali. And the meals.... just remembering is making me feel hungry: very good value for money at that.
Negative: As the food is freshly prepared, you need to wait about 30 minutes from when you order. Also, the shortest route to the centre of the CBD which is just about 500m away, involves going through about 200m of dusty road. Alternative routes practically doubled the journey, though they aren't as steep.
Summary: Home away in Kigali
Wakawakawaka Wakawakawaka, Nigeria
Jul 16, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Staff were helpful
Negative: Nil
Summary: Okay
Dr M Dr M, United Kingdom
Jun 10, 2026 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Very comfortable large beds, overall great place with nice views, extremely kind staff
Negative: Nothing - all amazing 🤩
Summary: Wonderful!
Joanna Joanna, Poland
Jun 2, 2026 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We had a wonderful stay at Step Town Hotel. The staff were friendly and attentive, the room was spacious and very clean, the water temperature and pressure was excellent, the wifi was easy to connect to and fast, and the food in the restaurant was delicious. The hotel is perched on a hillside with beautiful views of the city.
Summary: Wonderful stay at a friendly and clean hotel
Kelly Kelly, Canada
May 27, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Lovely view, great food, exceptional service.
Negative: Approach road was a bit rough, slightly out of the way.
Summary: Excellent value and service.
C C, Canada
Nov 3, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great staff and not far from centre. Even got my breakfast at 11 am
Negative: Nothing
Summary: Great place
Kilpatrick Kilpatrick, United Kingdom
Nov 1, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The breakfast's were fine and the staff was excellent. They went out of their way to accommodate you in any way they could. I will definitely return to this hotel and recommend it to friends.
Negative: There was nothing not to like.
Summary: I will always use this hotel. It's quaint, very clean, comfortable and located near everything.
Perry Perry, USA

FAQ's

Is this Step Town pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Step Town? 

Check-in time for Step Town starts counting from 10:00 AM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Step Town have a swimming pool? 

No, this Step Town does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Step Town? 

Best-rates for the Step Town starts from $54 per night with includes Parking, Pet Friendly, Designated Smoking Area, TV, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Step Town a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Step Town wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Step Town is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Step Town? 

Based on the information reported by the owner or manager, the Step Town indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Step Town? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Step Town are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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