Sugar Mill hotel | Hotel in West End

| 9.6 (74 Reviews) |  1 Bathroom
West End Hotel | Sugar Mill hotel

Hotel in West End

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 3 bars/lounges, a beach bar, and a coffee shop/cafe are onsite.
Sugar Mill hotel offers 12 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Ocean View
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out Check-out before noon
Payment Policy
Payment Policy Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome.
Pet Policy
Pet Policy No pets or service animals allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
main street, West End, British Virgin Islands

What Our Guests say 500 + Reviews

Apr 19, 2026 06:06:30 AM
Summary: The selection of eggs Benedict was great!
Dawn Dawn
Mar 28, 2026 05:05:49 AM
Summary: Experience perfection. ​Our stay at Sugar Mill was incredible. The room was perfect, offering stunning sunrise and sunset views that were the highlight of our mornings and evenings. Rupert and Andrea were so welcoming, expertly coordinating all our rides and boat trip. With impeccable service and delicious food, it was an incredibly relaxing getaway, we truly cannot wait to come back!
Dayanara Dayanara
Feb 22, 2026 06:02:07 AM
Summary: Trip was amazing. This is a small resort that has incredible rooms, restaurants, and a private beach. The staff was attentive, friendly, and always ready to help. The manager, Andrea, was very helpful and always was ready to do whatever we needed to make our stay great. The main restaurant had amazing food and outstanding service. The beachfront restaurant was a little more casual but food and service was great as well. Eating breakfast on the beach was relaxing. Carlos at the bar was friendly and good with the drinks. The resort is remote and not in a busy area, while this is wonderfully relaxing it does mean that there is very little within walking distance. There are a couple of restaurants within walking distance, if you need to go to the store or to another restaurant you'll need a taxi. The hotel is always glad to help you book one and the cab drivers were all fun and happy to talk about the island. If you're looking for a relaxing trip to the beach, with beautiful views, amazing staff, away from crowds, and top tier food you won't go wrong with the Sugar Mill.
marshall marshall
Feb 21, 2026 01:50:01 AM
Summary: We had the most wonderful stay from start to finish. Our room had a beautiful view and was absolutely spotless. We enjoyed hanging by the pool with the option of hanging out at the beach. The breakfasts couldn’t be beat and my husband is going to go through withdrawals since he can’t have his rum French toast everyday. Andrea was a first rate manager and totally attentive to our needs. Having seen many of the other establishments, we know we made the right choice and highly recommend the Sugar Mill for your next stay.
Laura Laura
Feb 17, 2026 12:17:13 PM
Summary: The charm of the Facility was a top pick. From our suite having great views and charm. We loved the restaurant at nite on site with it’s great food and “old Caribbean charm” as an old sugar mill. The small boutique feel of the site and charming staff all added up to a top niche Location
Mark Mark
Feb 12, 2026 11:50:30 PM
Summary: Very
Craig Craig
Feb 1, 2026 12:05:00 AM
Summary: I had an excellent stay at sugar mill resort. The staff was more than accom
Jeffrey Jeffrey
Jan 20, 2026 10:52:14 AM
Summary: Staying at the Sugar Mill was lovely from beginning to end. The rooms are wonderful, with spectacular views. Everyone was helpful, kind and courteous. The food is wonderful! We are already looking forward to our next visit!
Wendy Wendy
Jan 16, 2026 05:34:26 AM
Summary: Clean and comfortable room. Nice view of the ocean. Only dining option was hotel restaurant which was overpriced and not that good. Manager was ungracious if not surly.
Michael Michael
Jan 15, 2026 04:02:24 AM
Summary: Beautiful hotel! Highly recommend! Gorgeous property, great staff, amazing food. Looking forward to next time!
Wendy Wendy

FAQ's

Is this Sugar Mill hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sugar Mill hotel have a swimming pool? 

Yes, this Sugar Mill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sugar Mill hotel? 

Best-rates for the Sugar Mill hotel starts from $465 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Ocean View, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sugar Mill hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sugar Mill hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sugar Mill hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sugar Mill hotel? 

Based on the information reported by the owner or manager, the Sugar Mill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sugar Mill hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sugar Mill hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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