SUN HEAVEN FAMILY & SPA | Hotel in Alanya

| 7.7 (57 Reviews) |  1 Bathroom  11 Guests
Payallar Hotel | SUN HEAVEN FAMILY & SPA

Hotel in Payallar, Alanya

Located in Alanya, a 4-minute walk from Konakli Beach, SUN HEAVEN FAMILY & SPA provides accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a minibar, a electric tea pot, a shower, free toiletries and a closet. Every room has a safety deposit box, while some rooms will provide you with a balcony and others also provide guests with sea views. All guest rooms at the hotel come with a seating area. SUN HEAVEN FAMILY & SPA has a playground. You can play table tennis and darts at this 5-star hotel, and bike rental and car rental are available. Alanya Bus Station is 8.6 miles from the accommodation, while Alanya Aquapark is 10 miles away. Gazipaşa-Alanya Airport is 35 miles from the property.

SUN HEAVEN FAMILY & SPA is located in Alanya.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Balcony/Terrace, and several others. This is a 5 star rated property and has over 57 reviews with the average score of 7.7 . Coming to Alanya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Alanya. These details are authentic, as they are provided by our partner, booking.com.

This SUN HEAVEN FAMILY & SPA in Alanya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SUN HEAVEN FAMILY & SPA”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • View
  • Wheelchair Accessible
  • Private Beach
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy This property does not accommodate bachelor(ette) or similar parties, spa/wellness center is closed from 2026-04-20 until 2025-11-08, bar is closed from 2026-04-20 until 2025-11-08, sauna is closed from 2026-04-20 until 2025-11-08, fitness center is closed from 2026-04-20 until 2025-11-08
 
Caddesi, Alanya, 07475, Turkey

What Our Guests say 500 + Reviews

Aug 11, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
jermaine jermaine, United Kingdom
Jul 1, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel has everything in place. We had an all inclussive package which also included drinks, in the hotel and on the beach which was really nice. The food was good. The entertainment options are nice, particularly if you travel with children. Overall it offered very good value for money. The hotel is very clean. The private beach is beautiful.
Negative: Please use less plastic (drinks in the room are in sealed plastic glasses, everything on the beach is served in plastic). Paper cups are a good option. The hotel is far from anything else but we did have everything we needed inside. Some things did come at extra cost (ex fresh orange juice at breakfast, play room)
Summary: Beautiful holiday with small children
Elena Elena, United Kingdom
Sep 30, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Kristina Kristina, Czech Republic
Aug 17, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Anna at the guest relations is truly and really exceptional, she is the best planner I have ever met, she got in touch organising ride for us from the Airport to the Hotel and back to the airport. She was amazing amazing person, so so professional and has an eye for smallest detail. All the best from Yousif and Ameerah
Negative: N/A
Summary: Simply excellent
Yousif Yousif, United Kingdom
Aug 11, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The overall impression was very pleasant from the hotel in general and the service in particular. 1. The sea is clean and warm all day long. If you prefer to get rid of crowd, 6am and 8pm is great time for swimming. 2. Food is very tasty. Wine and beer from locals, but it's very good. 3. My special thanks to Guest Relation Manager Anna Leyman for providing exceptional service. 4. The reception is very responsive and resolves all issues very quickly. Special thanks to Valeria. 5. The hotel is focused on the family with kids. 6. There was no any political agenda at all.
Negative: 1. A'la Carte is not worth to visit at all. 2. There are crowdy sometimes for dinner, so come 10 min before it starts. 3. The entrance to the sea is rocky at the very beginning.
Summary: Nice hotel for families with kids
Denis Mikhalev Denis Mikhalev, Serbia
Aug 1, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Variety and amount food places, good pools, location close to the sea.
Negative: Outdated outdoor facilities. Only ok food for the price. Very bad restaurant personnel who are very badly onboarded with their responsibilities and not polite at all. Very crowded restaurant times, try to split into queues. Spa is available only for the money, so you should not put Spa naming in your hotel name. Massage should not be the only spa experience. Massage sales guys are very rude with their comments. Please offer a bit early breakfast for those who are leaving that day.
Edvin Edvin, Finland
Jun 28, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The room was nice and comfortable, cleaning was good, and the facility was big with different food to eat at all times. Guest relation was amazing and always checked with us, also made great effort to decorate the room as I wished.
Negative: Some personel need service training, looked angry and barely wanted to help, but the majority was good. Reception did not answer on the phone every time I called, had to go there to ask questions.
Summary: Great stay overall, some minor discomforts but nothing thst should stop you from visiting.
Mohamed Mohamed, Sweden
May 6, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: The hotel buiding is new, it has air - conditioning, the room has a side view of the sea.
Negative: It is a hotel for families with children, it is not advantageous for those who do not have children. The beach has sections with stones, not everywhere is fine sand. I didnt have hot water all the time at shower in the room and i also complained at the reception. At the spa everything is paid. There is no parking for cars, i park on an undeveloped side street.
Summary: A hotel for families with children, it is uncomfortable for those without children.
CRISTINA CRISTINA, Romania

FAQ's

Is this Payallar hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Payallar hotel?

Check-in time for Payallar hotel starts counting from 2:00 PM and check-out is until 12:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Payallar hotel have a swimming pool?

Yes, this Payallar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Payallar hotel?

Best-rates for the Payallar hotel starts from $281 per night with includes Accessibility, Wellness Facilities, Spa, Entertainment, Internet, View, Ocean View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Bar, Pool, Oceanfront, Sports/Activities, Restaurant, Toiletries, Hot Tub, TV, Wheelchair Accessible, Private Beach, Guest Services, Child Friendly, Kitchen, Laundry, Air Conditioner, Parking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Payallar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Payallar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Payallar hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Payallar hotel?

Based on the information reported by the owner or manager, the Payallar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Payallar hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Payallar hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $281
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