East Forest Rentals USA North Carolina Charlotte East Forest

SureStay by Best Western Charlotte Matthews | Hotel in Charlotte

| 7.4 (331 Reviews) |  1 Bathroom  Stay&Play
East Forest Hotel | SureStay by Best Western Charlotte Matthews

Hotel in East Forest, Charlotte

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum
This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
SureStay by Best Western Charlotte Matthews offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out Check-out before 11 am express check-out available late check-out subject to availability
Payment Policy Early check-in is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses a grey water recycling system
 
2501 Sardis Road N, Charlotte, 28227-7724, USA

What Our Guests say 500 + Reviews

Oct 14, 2025 01:04:46 AM
Summary: Convenient
Quincy Quincy
Jul 14, 2025 02:02:22 AM
Summary: Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.
Kimberly Kimberly
Jul 10, 2025 01:51:59 AM
Summary: The staffs are accommodaing.
Jammie Rose Jammie Rose
Jul 9, 2025 11:17:23 PM
Summary: Very clean excellent service
Elizabeth Elizabeth
Jun 28, 2025 10:12:13 PM
Summary: There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.
Kenneth Kenneth
Jun 23, 2025 11:25:36 AM
Summary: I like coming here, it’s affordable, staff are nice and helpful, only few things is the TVs, I hope they change the TVs to smart TVs with apps because it’s a hassle bringing my console and getting everything to work right and I wish I had the ability to use tap to pay because I had a little hassle because one of my cards were disabled so I had to wait for help because they didn’t accept pay but other than that I enjoy my stay everytime
McKenzie McKenzie
Jun 23, 2025 09:08:36 AM
Summary: Great location, friendly staff, excellent rooms
Linda Linda
Jun 21, 2025 04:27:20 AM
Summary: Nice place. Rooms need upgrades
MWende Denice MWende Denice
Jun 18, 2025 11:10:05 AM
Summary: I enjoyed the rest
Patricia Patricia
Jun 12, 2025 09:38:48 AM
Summary: It was convenient.
Beem Gleason Beem Gleason

FAQ's

Is this East Forest hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the East Forest hotel have a swimming pool?

No, this East Forest hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in East Forest hotel?

Best-rates for the East Forest hotel starts from $92 per night with includes Accessibility, Business Services, Bedding/Linens, Breakfast, Internet, Air Conditioner, Guest Services, Child Friendly, Kitchen, Parking, Wheelchair Accessible, Toiletries, Security/Safety, Wellness Facilities, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is East Forest hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the East Forest hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the East Forest hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the East Forest hotel?

Based on the information reported by the owner or manager, the East Forest hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for East Forest hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the East Forest hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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