The Excelton Hotel | Hotel in Palembang

| 8.7 (157 Reviews) |  7 Bathrooms  17 Guests
Palembang Hotel | The Excelton Hotel

Hotel in Palembang

Located in Palembang and with Ampera Bridge reachable within 4.7 miles, The Excelton Hotel has concierge services, non-smoking rooms, a fitness center, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. The hotel has an indoor pool and free shuttle service. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Every room comes with an electric tea pot, while selected rooms also feature a kitchen with a fridge, a dishwasher and a minibar. All rooms feature a desk. Bumi Sriwijaya Stadium is 1.2 miles from The Excelton Hotel, while Gelora Sriwijaya Stadium is 6.6 miles from the property. Sultan Mahmud Badaruddin II Airport is 5.6 miles away.

The Excelton Hotel is located in Palembang.

This 149 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Private Pool, Breakfast, and several others. This is a 5 star rated property and has over 157 reviews with the average score of 8.7 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 149 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This The Excelton Hotel in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Excelton Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Wheelchair Accessible
  • Private Pool
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Pet Policy Pets are not allowed
 
Jl Demang Lebar Daun No.58, Palembang, 30137, Indonesia

What Our Guests say 500 + Reviews

Jul 25, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good-sized room with a comfortable bed. Excellent breakfast
Negative: The airconditioning was too cold in the Piano Lounge
Summary: A comfortable hotel with all the necessary facilities. The staff is welcoming & caring
Solange Solange, United Kingdom
Jul 8, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Club room was spacious and well equipped; bathroom was great.
Negative: Room layout of the corner Club room was not good; next time I would ask other than corner room.
Summary: My stay at the hotel was delightful, with excellent service and comfort that made it truly enjoyable
Anto Anto, Indonesia
Jun 30, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The breakfast was included in the price and had a large variety of options. A (chief) waitress came to serve tea and coffee at the table and remembered the next morning what our specific preferences were. Though the entry of the hotel is located a bit cramped for cars, there is enough staff available to guide drivers and guarantee a smooth operation. The reception desk staff was also very helpful. English was no problem for them. No noise disturbance from outside the room.
Negative: The minibar was empty, we missed two smaller towels, the swimming pool was nice, but on both occasions we went it was very crowded, not making it a nice experience.
Summary: A pleasant stay for a short visit to Palembang.
Hans Hans, Netherlands
Jun 28, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Smart hotel with pool on the top floor. Rooms well equipped and cool.air con. Or you dare cross the road there is a mini mart and KFC, there is also a pharmacy 50m away adjacent to the hotel. Hotel breakfast was included and had a great range of food with lovely machine coffee. I booked this hotel as it is 10 mins walk to the LRT and a 20 min ride to the airport. It is possible to walk but its rough going and difficult if you have anything more than a backpack. I used a taxi for the 5 min ride.
Negative: There are few decent hotels within walking distance of the LRT. It is possible if uou are used to walking along the street in Indonesian cities!!
Kaypea Kaypea, United Kingdom
Feb 8, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The bed
Negative: They did not delver my laundry on time
Indrayeti Indrayeti, Indonesia
Jun 11, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Abdul aziz Abdul aziz, Singapore
Apr 12, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Nabila Athooyaa Nabila Athooyaa, Indonesia
Mar 14, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Denny Denny, Indonesia
Mar 4, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Njio Njio, Netherlands
Feb 7, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Excelton has become my go to hotel every time I visit Palembang now. The staff is outstanding, wouldn’t think that level of service would be available in Palembang. Room was perfect, cozy and the restaurant also serves lovely food. We had a bit of a problem regarding our food but the Chef himself helped us and served the problem right away, we’re very impressed with the service and decided to stay there again a week later.
Negative: No airport shuttle unfortunately! Quite disappointing as we wanted to book one.
Summary: 100% will come back again. Excelton exceeded our expectation and has become our go to hotel in Palembang
Fammina Fammina, Netherlands

FAQ's

Is this The Excelton Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Excelton Hotel?

Check-in time for The Excelton Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Excelton Hotel have a swimming pool?

Yes, this The Excelton Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Excelton Hotel?

Best-rates for the The Excelton Hotel starts from $55 per night with includes Parking, Accessibility, Transportation/Shuttle, Fireplace/Heating, Restaurant, Pool, Business Services, Wellness Facilities, Bar, Guest Services, Entertainment, Internet, Air Conditioner, Designated Smoking Area, View, Security/Safety, Laundry, Wheelchair Accessible, Private Pool, Breakfast, Barbecue/Outdoor Cooking, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Excelton Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Excelton Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Excelton Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Excelton Hotel?

Based on the information reported by the owner or manager, the The Excelton Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Excelton Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Excelton Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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