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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali | Hotel in Nusa Dua

| 9.4 (1003 Reviews) |  1 Bathroom  Stay&Play
BTDC Hotel | The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Hotel in BTDC, Nusa Dua

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately idr 332000 per person airport shuttle fee: idr 450000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: idr 999000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 999000.0 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy
 
Kawasan Pariwisata Lot N2, Nusa Dua, 80363, Indonesia

What Our Guests say 500 + Reviews

Jun 23, 2025 09:51:50 PM
Summary: I just want to say that this has by far been one of the best hotels/holidays we have ever had. The Laguna really went above and beyond, there was literally nothing that we asked for that wasn't actioned or accomodated. Right from the beginning, we landed in Bali mid-morning which meant we got to the hotel about 2hrs before check-in and The Laguna had already made arrangements for an early check-in (we didn't even have to ask!). When you have a baby, things like this are a life saver! We loved our room, housekeeping came in every morning and we would always find our room in tip-top shape after breakfast. The access to the pool from our room was a great facility, we could swim as our baby naps while checking in on her with ease. We asked for a steriliser, liquid soap and a high chair in the room which made it easier to feed the baby and wash up. These were great additions that made our stay even more comfortable. The staff were amazing, from the restaurants, spa, front desk, housekeeping/maintenance and the beach. Everyone was so polite and kind esp. to the baby which warmed our heart. The food was great too and whatever special meals we asked for the baby were made quickly and with no complaints. We would like to shout out a few people who showed impeccable service (even though everyone did to be honest): Yuli, TD, Nova, Sukresna, Heri, Melani, Sudar sini (komang) Thank you so much! We even got a late check out, wow. I really do hope we can come back again in future!
Gary Gary
Apr 7, 2025 01:46:41 PM
Summary: The staff were lovely. The pool areas were clean and nice. Paying extra for a cabana is ridiculous in my opinion. Food was good.
Sarah Sarah
Jan 20, 2025 06:19:06 AM
Summary: Wonderful relaxing stay at the Laguna with my girls - beautiful facilities and all of the staff were incredibly welcoming and helpful. Would definitely come again!
Jodie Jodie
Dec 4, 2024 11:55:20 PM
Summary: .
Raphael Raphael
Dec 3, 2024 07:28:42 AM
Summary: The Laguna is an incredible resort in Nusa Dua. We've had the best week getting spoiled here. The pools, beach, rooms, and staff were incredible. A few shout outs to; - Sweety at Kulkul who introduced us to Arak, the spirit of Bali. - The staff at the Lagoon Spa who provided us with an afternoon of total relaxation. - Ryan, Indra, and team at Banyubiru for great service, conversations, and delicious breakfast. - Widy for great service on two nights at Arwana. - Oka and others for amazing beach and pool side service. - Plus so many others who made our stay stress free. We also appreciated the extra security, our check in/out experience, luggage, airport transfer, room service, laundry, activities, etc. We were especially grateful for the resort allowing us to stay and use the pool/beach/spa well past checkout since we had a late flight out. I would highly recommend staying at the Laguna as you explore all of what Bali has to offer.
Laura Laura
Nov 26, 2024 08:48:27 AM
Summary: Enjoyed the resort along with its staff!
Kenyatta Kenyatta
Nov 17, 2024 04:51:01 PM
Summary: I came to the hotel as part of a Viking post cruise tour, but stayed on several days on my own. The hotel is absolutely exquisite. I can’t think of a bad thing to say about it. It is right on the Indian ocean there are amazing pools that thread their way through the gardens with waterfalls and one can swim all around the whole property it’s wonderful, the staff are so sweet just lovely. If you stay there, I’m sure you will have a wonderful time and the food is divine.
susan susan
Nov 9, 2024 06:23:06 AM
Summary: Nice and amazing but two important minus 1) there is many limitation for smoking people; 2) in each bill there is a service fee. You have to pay for it even if you don't like the service.
Vladimir Vladimir
Oct 30, 2024 02:38:07 PM
Summary: Staff is nice and friendly, small room, mattress was too firm caused soreness when waking up, balcony sliding door doesn’t close all the way leaving gaps for small bugs to easily enter. Lots of spider webs and spiders above the crown molding. Housekeeping did a good job but saw a couple bugs in the room which is hard to eliminate due to the sliding door. The pool was very boring, no music, no atmosphere. Dining options were average, property is right on the sand beach. I left the resort every night and had dinner at other neighboring resorts. Every resort that I went to was nicer than Laguna. The Kempinski is one of the most beautiful hotels I’ve ever seen. I believe it might be a 6 star which makes Laguna a 3/4 star. If Kempinski is only a 5 star resort for Bali, then Laguna is a 3 star hotel. I was upset to have seen them Kempinski and Laguna were the same price when they were so far apart in terms of elegance. Laguna is an okay resort, but I’d never return and there’s no way it’s 5 star. This is 3.5 star at best.
Tommy Tommy
Oct 24, 2024 05:08:09 PM
Summary: A very nice property. Well maintained and clearly well managed. Additional food choices on the resort (additional a la carte) menu items would be terrific. Recommended.
David David

FAQ's

Is this BTDC hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the BTDC hotel have a swimming pool?

Yes, this BTDC hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in BTDC hotel?

Best-rates for the BTDC hotel starts from $288 per night with includes Wellness Facilities, Spa, Guest Services, Barbecue/Outdoor Cooking, Laundry, TV, Bedding/Linens, Entertainment, Air Conditioner, Pool, Transportation/Shuttle, Business Services, Restaurant, Bar, Child Friendly, Kitchen, Parking, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Accessibility, Breakfast, Internet, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is BTDC hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the BTDC hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the BTDC hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the BTDC hotel?

Based on the information reported by the owner or manager, the BTDC hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for BTDC hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the BTDC hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $288
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