Norwich Rentals United Kingdom England Norwich

The Maids Head Hotel | Hotel in Norwich

| 9.2 (1008 Reviews) |  1 Bathroom  Stay&Play
Norwich Hotel | The Maids Head Hotel

Hotel in Norwich

Historic hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, free use of bicycles, and concierge services.
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available express check-out available
Payment Policy Fee for full breakfast: approximately gbp 15.00 for adults and gbp 7.00 for children uncovered self parking fee: gbp 10.00 per night pet fee: gbp 10 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) crib (infant bed) fee: gbp 10.0 per night rollaway bed fee: gbp 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for gbp 20.0 per night. cribs (infant beds) are available for gbp 10.0 per night.
Pet Policy 2 total pets food and water bowls are available pets allowed for an extra charge of gbp 10 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
 
Tombland, Norwich, NR3 1LB, United Kingdom

What Our Guests say 500 + Reviews

Aug 24, 2025 09:38:55 PM
Summary: This hotel was an excellent choice due to its prime location next to the Anglican Cathedral, with a Wetherspoons 110yds down the road, shops 10 mins walk and station 15. The rooms were of a very high standard and house-keeping take a pride in ensuring customer excellence in the way it responds to needs.
James James
Aug 22, 2025 11:20:00 PM
Summary: Such a well maintained, old hotel in the middle of the most historic part of Norwich. We really appreciated them allowing and being especially kind to our small dogs.
Michael Michael
Aug 20, 2025 08:29:24 PM
Summary: The bedroom & bathroom were clean & spacious. The hotel is in a perfect spot - nice & quiet with bars & restaurants nearby, and only 10 minutes walk to the heart of the city.
Debbie Debbie
Aug 19, 2025 06:23:59 PM
Summary: Room 218 is much too hot to stay in. The outside temperature was 21 degrees during our stay so not hot but the room was like a sauna. The portable air-con unit (even when filled with ice) blew out hot air and windows didn't open for any air. When we complained the hotel was full so we couldn't be moved but the man who spoke to us from reception put the phone down on us (yes, we were annoyed when speaking to him but not rude or disrespectful in anyway). We have seen various reviews online that say the same as us so this room should not be sold if it is this hot. (I dread to think what it's like when its 30degrees outside!!!) We were unable to relax in the room at all and got no sleep. The noise from the pub across the road was ridiculous too. People staying in this room should be informed that the noise is that bad, I know it's a city centre but never before have we stayed in a city centre hotel with such bad noise. The heat and noise combination meant we got about 1 hours sleep. We were given a 50% refund on check out but still resentful as it completely ruined our weekend (my husband had a big cycling event the next day which he needed to be well rested for but obviously wasn't).
Hannah Hannah
Aug 12, 2025 07:15:00 PM
Summary: bed good, food good. service poor, very noisy around hotel till 12 midnight or later.
KEITH KEITH
Aug 11, 2025 07:09:04 PM
Summary: un-expected disappointment, Servicing of rooms not complete(coffee sugar, milk not replaced),towels left on floor, reception did not relay messages. However the food was good. Location good. BUT-being in the city centre lots of noise from clubs bars loud music and voices uptil after 12 midnight.
KEITH KEITH
Jul 9, 2025 02:27:05 AM
Summary: Fantastic experience at the Maid's Head Hotel. We arrived at 1pm to drop off a bag and the receptionist allowed us to check in early and showed us to the room. The room was beautiful, filled with beams and a view of the cathedral. Drink at the bar was very nice. Buffet breakfast was the best we have had, local produce and cooked very well. Service throughout our stay was superb
Rachel Rachel
Jun 30, 2025 01:47:38 AM
Summary: We’ve stayed at the Maids Head several times. It’s a great hotel, clean and comfortable. Breakfast is always great - lots of gluten free options. Gluten free toast is always provided. Choice of GF cereals, cooked breakfast was all clearly marked and our server was aware of which items were gf. Room was lovely and clean. There was a wedding there on our last stay, and the bar ran out of wine and the barman was not having a great time - he was clearly under pressure and not in the best mood. It didn’t spoil our stay.
Kirsty Kirsty
Jun 29, 2025 11:34:06 PM
Summary: Great from beginning to end.
Alan Alan
Jun 25, 2025 09:38:28 PM
Summary: I booked this because I thought it was the best hotel in Norwich - I wasn't disappointed. Old world charm, plus a free tour in a Rolls-Royce.
TD TD

FAQ's

Is this The Maids Head Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Maids Head Hotel have a swimming pool?

No, this The Maids Head Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Maids Head Hotel?

Best-rates for the The Maids Head Hotel starts from $165 per night with includes Bedding/Linens, Bar, Guest Services, Breakfast, Kitchen, Wellness Facilities, Internet, Child Friendly, Business Services, Fireplace/Heating, Toiletries, Parking, Wheelchair Accessible, Security/Safety, Restaurant, Laundry, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Maids Head Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Maids Head Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Maids Head Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Maids Head Hotel?

Based on the information reported by the owner or manager, the The Maids Head Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Maids Head Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Maids Head Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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