The Portman Ritz-Carlton, Shanghai | Hotel in Shanghai

| 9.0 (710 Reviews) |  1 Bathroom
Jing'an Hotel | The Portman Ritz-Carlton, Shanghai

Hotel in Jing'an, Shanghai

Luxury Shanghai hotel connected to the convention center, a quick walk to Jing'an Temple
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Payment Policy Fee for full breakfast: approximately cny 288 for adults and cny 144 for children self parking fee: cny 120 per night late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408.1 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 408.1 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
 
Shanghai Centre, Shanghai, 200040, China

What Our Guests say 500 + Reviews

Jul 3, 2025 11:25:00 AM
Summary: always stay here when in shanghai - never disappointed
Jun 24, 2025 08:14:56 AM
Summary: Very neat and cozy room. When I go back to my room, always filled up the plain water 3~4 bottles kindly.
Jun 18, 2025 12:09:06 PM
Summary: The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.
Rebecca Rebecca
May 27, 2025 06:32:53 PM
Summary: We had a wonderful stay at the Portman Ritz-Carlton. The location was convenient and all the staff were attentive to detail and very welcoming. The buffet selection was wonderful and we were able to try something new every day of our week-long stay. We were travelling to celebrate a large birthday and the team very kindly arranged some room decorations and a lovely cake, thank you! We can't speak highly enough of our experience and will definitely be back.
Apr 9, 2025 04:00:46 AM
Summary: like
helen helen
Mar 29, 2025 06:32:05 PM
Summary: The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay.
Ying Hua Ying Hua
Mar 16, 2025 09:24:26 AM
Summary: Nice come again
ricky ricky
Mar 7, 2025 08:24:29 AM
Summary: great location the area is buzzing with life
Mardo Mardo
Feb 22, 2025 06:15:19 PM
Summary: Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.
May May
Feb 20, 2025 07:56:28 PM
Summary: Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again.
Lorraine Lorraine

FAQ's

Is this The Portman Ritz-Carlton, Shanghai pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Portman Ritz-Carlton, Shanghai have a swimming pool?

Yes, this The Portman Ritz-Carlton, Shanghai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Portman Ritz-Carlton, Shanghai?

Best-rates for the The Portman Ritz-Carlton, Shanghai starts from $180 per night with includes Business Services, Sports/Activities, Restaurant, Bar, Hot Tub, Kitchen, Security/Safety, Child Friendly, Wellness Facilities, Guest Services, Breakfast, Laundry, Parking, Pool, Balcony/Terrace, Accessibility, Bedding/Linens, Spa, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Portman Ritz-Carlton, Shanghai a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Portman Ritz-Carlton, Shanghai wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Portman Ritz-Carlton, Shanghai has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Portman Ritz-Carlton, Shanghai?

Based on the information reported by the owner or manager, the The Portman Ritz-Carlton, Shanghai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Portman Ritz-Carlton, Shanghai?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Portman Ritz-Carlton, Shanghai are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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  • Bedding/Linens