The Ritz-Carlton, Shenzhen | Hotel in Shenzhen

| 9.4 (532 Reviews) |  1 Bathroom
Central Business District Hotel | The Ritz-Carlton, Shenzhen

Hotel in Central Business District, Shenzhen

Luxury Shenzhen hotel connected to the convention center, a quick walk to Shenzhen Convention and Exhibition Center
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include minibars and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately cny 217 for adults and cny 108.5 for children airport shuttle fee: cny 600 per vehicle (one way) secured extended parking fee: cny 60 per day rollaway bed fee: cny 408.1 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for cny 408.1 per day. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
116 Fuhua San Road, Shenzhen, 518048, China

What Our Guests say 500 + Reviews

Jan 14, 2025 11:53:51 PM
Summary: All stuff are super nice and helpful. Good location.
yu yu
Nov 25, 2024 01:12:08 AM
Summary: Great hotel great service great location! I will definitely go back!
Tomer Tomer
Oct 30, 2024 06:02:01 PM
Summary: Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention & Exhibition Centre Station Exit D. Will come again and highly recommended.
Wai Yi Wai Yi
Oct 21, 2024 06:25:53 AM
Summary: Awesome experience on all counts.
Shazzasbazzar Shazzasbazzar
Sep 10, 2024 06:44:18 AM
Summary: good
Miyazaki Miyazaki
Aug 10, 2024 01:27:42 AM
Summary: Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Darsha Darsha
Jul 28, 2024 07:28:50 AM
Summary: disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
Athanasios Athanasios
Jul 20, 2024 11:01:53 PM
Summary: Club floor service was great
Wai Man Alice Wai Man Alice
Jun 21, 2024 03:58:09 AM
Summary: N/a
Ahmed Ahmed
May 25, 2024 06:18:12 PM
Summary: It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C

FAQ's

Is this The Ritz-Carlton, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Ritz-Carlton, Shenzhen have a swimming pool?

Yes, this The Ritz-Carlton, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Shenzhen?

Best-rates for the The Ritz-Carlton, Shenzhen starts from $213 per night with includes Bedding/Linens, Wellness Facilities, Spa, Restaurant, Guest Services, Entertainment, Child Friendly, Parking, Pool, Designated Smoking Area, Balcony/Terrace, Bar, Breakfast, Internet, Kitchen, Air Conditioner, Accessibility, Toiletries, Hot Tub, Laundry, TV, Wheelchair Accessible, Security/Safety, Business Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Ritz-Carlton, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Shenzhen?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Shenzhen are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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