The Willows Hotel | Hotel in Chicago

| 8.0 (519 Reviews) | 4 Bathrooms 10 Guests Stay&Play

Lake View East Hotel | The Willows Hotel

Hotel in Lake View East, Chicago

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

The Willows Hotel is located in Chicago.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Accessibility, Bar, and several others. This is a 3 star rated property and has over 519 reviews with the average score of 8 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This The Willows Hotel in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Willows Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Bar
Guest Services
Entertainment
Child Friendly
Internet

Policies

Check-in The minimum age for check-in is 21

Cancellation policy Non refundable

Pet Policy Pets are not allowed

Other Policy You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply, please be advised that charges are applicable for early arrivals. please contact the hotel directly for more details, please note parking fees vary depending on vehicle size. please contact the property directly for more detail, please note that for reservations of 5 rooms or more different policies apply: 50% of the total amount will be charged by the property after the reservation is made, if the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged, when booking 4 rooms or more, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

555 West Surf, Chicago, IL 60657, USA

What Our Guests say 500 + Reviews

May 29, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Gorgeous decor, perfect location, spacious rooms

Negative: No pool or bar

Summary: We had a lovely time. Lots of places to explore, and friendly helpful staff.

Miranda, USA

May 29, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: business

Kraut, USA

May 27, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Gayle, USA

May 23, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The location of this property is amazing! I was 2 blocks from Lakeshore drive an amazing trail system!

Negative: The rooms are small but they are enough. The warm cookies were very nice but breakfast, or something light for breakfast, would have been nice.

Summary: Excellent location and very friendly staff!

Pam, USA

May 22, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Carlos, USA

Apr 27, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Cesar, Ecuador

Apr 22, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Location excellent. No bkfst

Negative: Location of heating unit.

Summary: Relaxing, quiet. Zach and Julia very nice.

mari, USA

Apr 21, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Taras, USA

Apr 20, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very nice staff, great location, comfortable amenities (multiple ceiling fans and windows that opened were a huge plus).

Summary: Nice spot, great value

Riley, USA

Apr 9, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Great location and well maintained.

Negative: Poor water pressure in the shower.

Gregg, USA

FAQ's

Is this The Willows Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Willows Hotel?

Check-in time for The Willows Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Willows Hotel have a swimming pool?

No, this The Willows Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Willows Hotel?

Best-rates for the The Willows Hotel starts from $90 per night with includes Accessibility, Bar, Guest Services, Internet, Security/Safety, Sports/Activities, Fireplace/Heating, Entertainment, Child Friendly, Air Conditioner, Parking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Willows Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Willows Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Willows Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Willows Hotel?

Based on the information reported by the owner or manager, the The Willows Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Willows Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Willows Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $90