The Willows Hotel | Hotel in Chicago

| 8.6 (1007 Reviews) | 1 Bathroom Stay&Play

Lake View East Hotel | The Willows Hotel

Hotel in Lake View East, Chicago

Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a lobby fireplace, a front-desk safe, and a vending machine are onsite.
Housekeeping is available on request.
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Prices and Availability

The last seen price for this Hotel was USD US $161

This property is unavailable on this site presently. Check back later.

Unique Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out Check-out before 11 am

Payment Policy Nearby parking fee: usd 26 per day (300 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

555 W Surf St, Chicago, 60657, USA

What Our Guests say 500 + Reviews

May 20, 2026 03:39:19 AM

Summary: This is absolutely a hidden gem! Perfect neighborhood a perfect location so quiet so nice nearby parking that is very easy to reserve a spot

David

May 19, 2026 08:41:36 AM

Summary: Room was very clean. But hotel is very old.

Shannon

May 19, 2026 04:11:04 AM

Summary: Very friendly staff, clean room, amazing location.

Jonathan

May 17, 2026 07:53:11 PM

Summary: Fine

Gerald

May 11, 2026 10:13:11 AM

Summary: Room was very clean, location is convenient.

Nino

May 10, 2026 01:20:00 AM

Summary: Carpet it’s very old but room clean parking garage across the street not bad price Eric who work on front his amazing and helpful Need 2 night to stay but decided 2 more

Teresa

May 4, 2026 08:54:28 AM

Summary: The room was difficult to stay cool. The hotel is in a perfect location, close to restaurants & bars. We walked to Cubs game!

Staucia

May 1, 2026 10:14:25 AM

Summary: Such a wonderful area/place to stay. Also, the staff is always there to make sure your stay is nothing but the best! We are looking forward to our next visit:)

Daylynn

Apr 20, 2026 06:17:12 AM

Summary: The staff was stellar and very helpful in assisting us with checking our bags before we checked into our room.

Heidi

Apr 14, 2026 12:20:00 AM

Summary: Clean , excellent front desk staff

cathy

FAQ's

Is this The Willows Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Willows Hotel have a swimming pool?

No, this The Willows Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Willows Hotel?

Best-rates for the The Willows Hotel starts from $161 per night with includes Wheelchair Accessible, Security/Safety, Toiletries, Guest Services, Kitchen, Air Conditioner, TV, Accessibility, Fireplace/Heating, Bar, Laundry, Bedding/Linens, Wellness Facilities, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Willows Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Willows Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Willows Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Willows Hotel?

Based on the information reported by the owner or manager, the The Willows Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Willows Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Willows Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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