Wild Ginger Hotel | Hotel in Hilo

7.2 (722 Reviews) |  1 Bathroom  Stay&Play
Hilo Hotel | Wild Ginger Hotel

Hotel in Hilo

Hotel with free breakfast, near Hilo Farmers Market
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • Balcony/Terrace
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 18
Check-out Check-out before 10:30 am express check-out available late check-out subject to availability
Child Policy Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 3260020080000, ta-090-400-9216-01, ge-090-400-9216-01 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - ta-031-350-1696-01 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
100 Pu'ueo Street Building A, Hilo, 96720, United States

What Our Guests say 500 + Reviews

Jun 26, 2025 04:08:50 AM
Summary: A little pricey for what it was. Makela was pleasant and as accommodating as she could be. But Covid is over…when are hotels in general going to staff back up and provide customers with reasonable check-in times?
Chris Chris
Jun 25, 2025 08:51:32 AM
Summary: Relaxing
Jun 13, 2025 01:34:35 AM
Summary: I love the Wild Ginger Inn, I grew up here on the Big Island so the plantation style rooms feel just like home for me. Might not be everyone's cup of tea but if your looking for a room, place to shower, and clean comfortable bed for an affordable price it does the job.
Venus Venus
May 5, 2025 05:56:00 AM
Summary: Charming old building, but it needs some love. The bathroom door got stuck shut twice b/c the door catches on the frame. The bed was comfy and the shower pressure was good. Main reason for less than 5 stars is crappy neighbors with lots of yelling. The windows are single pane so we got "serenaded" by coqui frogs and could hear the planes coming into Hilo airport.
Apr 20, 2025 10:34:26 AM
Summary: We loved the place!
Amy Amy
Apr 15, 2025 03:33:45 AM
Summary: Loved all the natural plants. We were in the end unit and the floor was very slanted. The place was very dilapidated. A building of some kind right next to our room had almost completely fallen down. Seemed very unsafe in our room. No hot water and just a dribble in the shower. Drawers taped shut, etc. Actually hole in the glass window. Many things wrong.
Rebecca Rebecca
Apr 12, 2025 10:52:34 PM
Summary: Old school for sure but would stay ahain
Lisa Porter Lisa Porter
Apr 9, 2025 10:54:05 PM
Summary: No Tv. Hot water was spotty. It’s dated. But a good place to stay to rest your body and your mind for the night
Valerie Valerie
Apr 8, 2025 10:49:16 PM
Summary: I normally don't leave reviews but wanted to point out a few things that way future travelers have more information. The hotel is located in downtown Hilo. From my understanding downtown Hilo has a policy of keeping it as a historic site so all the buildings are original. This hotel would also be the same. I also believe this hotel is over 100 years old. That means that there is no air conditioning, no tv. Your breakfast will consist of fruits, coffee, pastries, and span musubi. The time that we were there we had to use a communal shower if we wanted to take a warm shower as the regular water temperature in our room never got warm. In my opinion there are two types of travelers. On one side you have the ones that are here for the experience, others are here for the comfort. If you are a couple or travelling with family make sure you know in what camp you are in. I was fine with our situation but my husband not so much. That is why I am writing this review to inform people. If I read this type of review previous to us booking, unfortunately this would not be a hotel I would have selected again for the reasons above.
Apr 8, 2025 05:58:05 PM
Summary: We had reserved their "Luxury Renovated King Room" nine months ago. We wanted the extra space. Upon checking in we found the room was a small room with a Kingsize bed, and no place to sit and hardly walk. I informed the front desk of the room description that we had reserved. I was told they did not have such a room. The whole eight days we were there, we saw no one of management. The ladies who worked the front desk and cleaned were wonderful! Emailing the hotel management after returning from our trip, they said they had taken possession in late 2024. They admitted they knew of the misrepresentation, and they apologized that I was caught in this process. Before I emailed the management, I looked on their website which still had the "Luxury Renovated King Room" listed. As of now their website has been corrected. No adjustment for the misrepresentation has been made. We found the outside of the building is in extreme disrepair.
Ken & Jill Ken & Jill

FAQ's

Is this Wild Ginger Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Wild Ginger Hotel have a swimming pool?

Yes, this Wild Ginger Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Wild Ginger Hotel?

Best-rates for the Wild Ginger Hotel starts from $108 per night with includes Wellness Facilities, Guest Services, Entertainment, Kitchen, Parking, Balcony/Terrace, Security/Safety, Bedding/Linens, Breakfast, Child Friendly, Internet, Laundry, Pool StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Wild Ginger Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wild Ginger Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wild Ginger Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wild Ginger Hotel?

Based on the information reported by the owner or manager, the Wild Ginger Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wild Ginger Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Wild Ginger Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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