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Alma San Juan | Hotel in San Juan

| 9.0 (240 Reviews) |  1 Bathroom
San Francisco Hotel | Alma San Juan

Hotel in San Francisco, San Juan

Hotel with 2 restaurants, a short walk to Port of San Juan
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Alma San Juan offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in time starts at 4:00 pm early check-in subject to availability express check-in available minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 11:00 am express check-out available
Payment Policy Fee for continental breakfast: approximately usd 10 to 25 for adults, and usd 10 to 25 for children a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old property registration number valid id and method of payment special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
405 C. de San Francisco, San Juan, 00901, Puerto Rico

What Our Guests say 500 + Reviews

Jun 6, 2025 11:29:43 PM
Summary: We have enjoyed our stay. The front desk staff was friendly and helpful.
Anna Anna
May 30, 2025 09:37:28 PM
Summary: Staff was super friendly and accommodating. Property was clean; bed was very comfortable. Good climate control. Nice shower products. Excellent location with great rooftop views. Rooftop restaurant and small pool were great for a cool-down. I was nervous when I read other reviews about noise making them a bad neighbor, but I stayed on a Wednesday and the slight ambient sound from (presumably) the rooftop restaurant concluded by 11pm.
Mary Mary
Apr 30, 2025 10:38:08 PM
Summary: Here for a long weekend. Location is perfect. The staff were great. The rooms are clean (my room was a little on the small side). Good aircon. Nice view form rooftop. My shower never ran hot, lukewarm at best, but as it was so hot outside it was OK
Anthony Anthony
Apr 26, 2025 06:52:19 PM
Summary: Nice hotel, great location at the entrance of Old San Juan. Clean and pretty. Staff is not the friendliest. They don't have a concierge but when asked to help with information about tours throughout the island, not very helpful at all. The reply was too look on the internet. Walls are thin so one can hear a lot of noises. Cocktails on the rooftop are underwhelming and they have weird rules about clothing or lack thereof in the pool area.
Andrés Andrés
Apr 21, 2025 06:49:27 AM
Summary: I stayed at Alma Hotel this past weekend with my 13-year-old daughter. We checked in Thursday at 4PM and left Sunday at 4AM. The room had no windows. It felt dark, claustrophobic, and stuffy, with no way to get fresh air. The layout was awkward, without enough closet space for two people, no chair, and only one side of the bed had a nightstand, light, or outlets. They also put us in one of those “combined” rooms with a double door to the next unit. We could hear every move and every word from the people next door—it felt like we were sharing a room with strangers. During the three days and three nights we stayed there, no one ever came to clean. By Saturday we were running out of toiletries. I asked and was told rooms were cleaned daily and someone would come right away. That never happened - the bathroom was never cleaned, the bed never made and the sheets never changed, and even the garbage was never emptied (I did that myself, especially since remember the room had no windows.) Some staff were polite, but there was a general lack of warmth or attention. Also Hotels.com listed a bottle of wine as a perk. That never showed up either. For a roughly $370 per night price tag, I expected much better. I found the whole place pretentious and overpriced. Basic services weren’t delivered, and frankly, we should have been offered some kind of adjustment. Without even a gesture from the hotel to acknowledge that, I wouldn’t recommend staying here.
Nora Nora
Apr 16, 2025 08:27:42 PM
Summary: Wonderful stay! We were upgraded to a balcony suite. Plush bed - beautifully appointed room. Huge luxurious bathroom. Staff was lovely and accommodating.
Apr 13, 2025 06:08:05 AM
Summary: Excellent and elegant
Jackie Jackie
Apr 11, 2025 10:30:44 AM
Summary: Great location for old town. Nice property and rooftop bar. Very small rooms. No room to lay a large suitcase. Bathroom good. No window coverings so very bright and extremely noisy. The voice carries from the bottom floor all the way up to the top as there is an open atrium. It was after midnight and they were dragging tables and chairs across the floor on the rooftop and couldn’t sleep. Had to call the front desk. We wouldn’t stay there again. No sleep!
Philip Philip
Apr 7, 2025 01:21:48 AM
Summary: Great location for catching a cruise ship.
Richard Richard
Apr 3, 2025 11:10:00 PM
Summary: Good service
Lazaro Lazaro

FAQ's

Is this Alma San Juan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alma San Juan have a swimming pool?

Yes, this Alma San Juan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alma San Juan?

Best-rates for the Alma San Juan starts from $213 per night with includes Guest Services, Wellness Facilities, Restaurant, Entertainment, Breakfast, Internet, Kitchen, Laundry, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Child Friendly, Air Conditioner, Pool, Bar StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Alma San Juan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alma San Juan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alma San Juan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alma San Juan?

Based on the information reported by the owner or manager, the Alma San Juan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alma San Juan?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alma San Juan are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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