Ascott Waterplace Surabaya | Apartment in Surabaya

| 9.0 (155 Reviews) |   182 Bedrooms  9 Bathrooms  25 Guests  Stay&Play
Surabaya Apartment | Ascott Waterplace Surabaya

182 Bedroom Apartment in Surabaya

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The private bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.

Ascott Waterplace Surabaya is located in Surabaya.

This 182 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, Business Services, and several others. This is a 5 star rated property and has over 155 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 182 Bedrooms Apartment if you want to learn more about this StayAndPlay.com place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Ascott Waterplace Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ascott Waterplace Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Restaurant
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Please note that breakfast is free of charge for children aged 0–6 years. a breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. children aged 12 years and above will be charged for breakfast as adults.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Surabaya, 60126, Indonesia

What Our Guests say 500 + Reviews

Aug 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Aug 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: location is great beside a mall
Negative: nothing
Summary: fun, comfortable
anawati anawati, Indonesia
Aug 23, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Friendly & helpful staffs, clean rooms, great facilities and good location. Definitely I recommend this place!
Henry__W Henry__W, Indonesia
Aug 10, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: This hotel opposites Pakuwon mall. Easy to grab something from the mall. Near with Darmo Golf Club too. Room cleanliness is always maintained. Friendly and helpful staffs.
Negative: A bit difficult to find a taxi. it's better to book previously.
Summary: We had a perfect day for staying in this hotel.
Rudy Rudy, United Arab Emirates
Feb 17, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: There are convenience stores in the same building, with a 24/7 one just outside the lobby, making it easy for us to grab snacks and some grub to cook up for breakfast and supper. There are also several launderettes that can clean and press your clothes—trust me, this is useful for a family of six! Just across Ascot is Pakuwon Trade Centre (literally a stone’s throw away), which connects to Pakuwon Mall. Not only is the place aesthetically pleasing and comfortable, but the service from the front desk is top-notch. We loved how we could get assistance via WhatsApp (we were contacted even before we arrived). We also enjoyed the privacy, as our unit was tucked in one corner, just like the others.
Negative: We couldn’t rely on the WiFi connection because, on most days, we couldn’t connect. Luckily for us, we had international SIMs, so our children could rely on our hotspots! It wasn’t a major issue, but reliable WiFi would have been helpful, especially since all our kids (and us parents) use our devices a lot.
Summary: We definitely felt at home away from home.
Rosanidah Idris Rosanidah Idris, Brunei Darussalam
Dec 16, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Sulaiman Sulaiman, Singapore
Dec 7, 2024 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The location is superb, next to the mall
Summary: Excellence
AD AD, Singapore
Nov 18, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Natalia Natalia, Indonesia
Nov 11, 2024 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Jefferson Jefferson, Australia
Nov 9, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Wan Noraizan Wan Noraizan , Singapore

FAQ's

Is this Ascott Waterplace Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ascott Waterplace Surabaya?

Check-in time for Ascott Waterplace Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ascott Waterplace Surabaya have a swimming pool?

Yes, this Ascott Waterplace Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ascott Waterplace Surabaya?

Best-rates for the Ascott Waterplace Surabaya starts from $101 per night with includes Accessibility, Wellness Facilities, Entertainment, Breakfast, Air Conditioner, Oceanfront, Transportation/Shuttle, Sports/Activities, Restaurant, Guest Services, Designated Smoking Area, View, Balcony/Terrace, Security/Safety, Internet, Parking, Pool, Business Services, Child Friendly, Laundry, TV, Ocean View StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Ascott Waterplace Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ascott Waterplace Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ascott Waterplace Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ascott Waterplace Surabaya?

Based on the information reported by the owner or manager, the Ascott Waterplace Surabaya indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ascott Waterplace Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ascott Waterplace Surabaya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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