Banyan Tree Puebla | Hotel in Puebla

| New | Pet Friendly 10 Bathrooms 29 Guests Stay&Play

Historic Centre of Puebla Hotel | Banyan Tree Puebla

Hotel in Historic Centre of Puebla, Puebla

Ideally located in the center of Puebla, Banyan Tree Puebla has air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Offering a restaurant, the property also has a garden and a terrace. Private parking is available on site. All rooms at the hotel come with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a shower. The rooms have a coffee machine, while selected rooms also feature a balcony and others also feature city views. All guest rooms will provide guests with a minibar. Guests at Banyan Tree Puebla can enjoy an American breakfast. Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay. Popular points of interest near the accommodation include Puebla Convention Center, Biblioteca Palafoxiana and Estadio Olímpico Ignacio Zaragoza. Hermanos Serdán International Airport is 16 miles from the property, and the property offers a paid airport shuttle service.

Banyan Tree Puebla is located in Puebla.

This 78 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, View, Wheelchair Accessible, and several others. This is a 5 star rated property . Coming to Puebla and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 78 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Puebla. These details are authentic, as they are provided by our partner, booking.com.

This Banyan Tree Puebla in Puebla is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Banyan Tree Puebla”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18 and the maximum age for check-in is 18

Cancellation policy Non refundable

Payment Policy Credit card required

Pet Policy Pets are allowed and charges may apply.

Other Policy Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

10 Norte #1402, Col. Barrio del Alto, , Puebla, 72000, Mexico

What Our Guests say 500 + Reviews

Mar 1, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Big room.

Negative: The hotel is tired. The room was next to a busy main road. The location was a bit away from the centre. The hotel's Italian restaurant was terrible.

Summary: Tired hotel. will not return.

Richard, United Kingdom

Feb 16, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Excellent staff, friendly, helpful and efficient. Special mention Paola in rooftop restaurant: great client service. Excellent room (Urban Bliss King), spacious and exceptionally well fitted.

Negative: Main bar in hotel closed for the 3 days we stayed.

Summary: Extremely comfortable and friendly base to explore Puebla

Murray, United Kingdom

Feb 5, 2026 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Janet, USA

Nov 20, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Excellent location, very comfortable accommodation and helpful staff

Negative: Breakfast experience.

Simon, United Kingdom

Sep 17, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Loved it. Beautiful rooms, excellent pool and gym, great breakfast. Just great.

Negative: Nothing at all

Summary: Great hotel

Tali, Israel

Sep 12, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Large comfortable room. Good food, the roof top Thai restaurant was great. New gym equipment. Vert nice staff

Summary: Great place to rest ,

Illana, USA

Jul 28, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Our room was wonderful in every way-- comfortable bed, fruit on arrival, and a large, luxurious bathroom.

Negative: The air conditioning worked, bit it was not the best. The breakfast staff were a bit clueless.

Summary: Loved our room, would pass on the restaurants

Tabitha, USA

Apr 23, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Sophie, Mexico

Apr 22, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Negative: Banyan Tree is a superb and well-located hotel with a serious flaw. The building and facilities and staff are all exceptional. Where it falls down is in the three restaurants. The breakfast in the bistro purports to start at 7am but the four times I was there, between 7 and 7:30 none of the hot food items were available. The trays were either not there or empty. There were excessive amounts of cut up fruit and a big bowl of cereal and after a while some excellent warm pastries appeared. In order to have a decent breakfast I ordered the "American" breakfast which consisted of the fruit, some juice, the pastries, coffee or tea and two eggs. Ok, acceptable, but not comparable to the excellent buffet breakfasts I have had in other hotels In Mexico. The second restaurant, a Thai menu, is located on the roof terrace and shares space with a bar. The meal I had there was quite good, but the atmosphere is not conducive to fine dining as you are seated next to the pool, with a lot of children splashing around. The supposed pinnacle of dining is Cello, advertised as a high-end Italian restaurant. I made a reservation for 7 pm Saturday night. It turned out to be unnecessary as there were no other clients when I arrived and still none when I left, an hour later. The facility itself is lovely, but... They had no wine list. They did show me a couple of bottles of wine, so they do have some, just no list. I menu was of typical Italian dishes. I ordered an appetizer of fried seafood. When it came it was twice as much food as should be in an appetizer and consisted of big, lumpy breaded pieces of shrimp, calamari and zucchini, deep-fried. Tasteless. The second course was Spaghetti carbonara and it was also utterly tasteless. Cooking this at home, I am sure I would be unable to achieve this level of tastelessness! And the pasta was, as it almost always is, overcooked. Bistro C, Thai, B, Italian, D.

Summary: Lovely hotel, poor food offerings.

Bryan, Spain

Apr 17, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great place with great rooftop pool and bar. Very nice staff.

Summary: Great stay

Emmanuel, France

FAQ's

Is this Banyan Tree Puebla pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Banyan Tree Puebla?

Check-in time for Banyan Tree Puebla starts counting from 1:00 PM and check-out is until 8:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Banyan Tree Puebla have a swimming pool?

Yes, this Banyan Tree Puebla has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Banyan Tree Puebla?

Best-rates for the Banyan Tree Puebla starts from $238 per night with includes Business Services, Internet, Ocean View, Accessibility, Toiletries, Laundry, Air Conditioner, Parking, Designated Smoking Area, EV Charge Station, Sports/Activities, Wellness Facilities, Fireplace/Heating, Entertainment, View, Wheelchair Accessible, Spa, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Pet Friendly, Pool, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Banyan Tree Puebla a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Banyan Tree Puebla wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Banyan Tree Puebla is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Banyan Tree Puebla?

Based on the information reported by the owner or manager, the Banyan Tree Puebla indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Banyan Tree Puebla?

Based on the information reported by the owner or manager, details for the cancellation policy for the Banyan Tree Puebla are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $238

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Banyan Tree Puebla | Hotel in Puebla

Available rates:

Hotel in Historic Centre of Puebla, Puebla

Unique Amenities

Policies

What Our Guests say 500 + Reviews

FAQ's

Is this Banyan Tree Puebla pet-friendly for guests?

What time is check-in & check-out at Banyan Tree Puebla?

Does the Banyan Tree Puebla have a swimming pool?

How much does it cost per night to stay in Banyan Tree Puebla?

Is Banyan Tree Puebla a family-friendly place to stay?

Is the Banyan Tree Puebla wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the Banyan Tree Puebla?

What cancellation policy is in place for Banyan Tree Puebla?

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