Best Western De Papilio | Hotel in Surabaya

| 8.3 (173 Reviews) |  1 Bathroom  15 Guests
Surabaya Hotel | Best Western De Papilio

Hotel in Surabaya

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.

Best Western De Papilio is located in Surabaya.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Air Conditioner, Parking, and several others. This is a 4 star rated property and has over 173 reviews with the average score of 8.3 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Best Western De Papilio in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western De Papilio”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • View
  • Wheelchair Accessible
  • Ocean View
  • Oceanfront
  • Accessibility
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Wellness Facilities
  • Restaurant
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in
Check-in The minimum age for check-in is 18
Cancellation policy
Cancellation policy Non refundable
Payment Policy
Payment Policy Credit card required
Pet Policy
Pet Policy Pets are not allowed
Other Policy
Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
Jalan Ahmad Yani 176-178, Surabaya, 60235, Indonesia

What Our Guests say 500 + Reviews

Mar 6, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: This is an okay hotel for a short stay. The room was comfortable.
Negative: We were shocked seeing the cockroaches running around at the breakfast area next to the food on one of the stands. We became even more shocked when the kitchen staff didn’t pay any attention to it when we asked them to remove the cockroaches and kept doing what they were doing.
Iryna Iryna, Netherlands
Feb 17, 2026 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The good part: the breakfast foods. The pool. The view. The location.
Negative: I book three rooms, two of which have fridge, one doesn't. Two rooms have a bad odour. Amenities in the bathroom also limited.
Summary: Good value for a decent hotel.
Andy Andy, Indonesia
Feb 9, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
BG18 BG18, Netherlands
Feb 1, 2026 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The staff were great although apart from the front desk they didn’t speak English High floor Convenience Store on the ground floor
Negative: Breakfast was poor Three or four screaming kids from lazy parents were running crazy around the dining room and nobody said anything
Summary: Good value for money hotel
Gordon Gordon, Australia
Jan 10, 2026 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Breakfast was attic , staff were very friendly and helpful
Negative: No UsB chargers for phone in rooms as I didn’t have socket plug.
Summary: Excellent recommendations to stay yes yes yes😀
Paul Paul, Indonesia
Dec 22, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Noordin Aboo Talib Noordin Aboo Talib, Malaysia
Dec 11, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
ONN CONG ONN CONG, Malaysia
Dec 3, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast was really good and housekeeping staff did an excellent job.
Summary: Great stay, very enjoyable.
Prad Prad, Australia
Nov 24, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Retna Dewi Retna Dewi, Indonesia
Nov 12, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We only stayed one night but the staff had given us a complimentary piece of cake in our room which was nice :) As we had to check out at 04 a.m. we asked for breakfast to takeaway and were glad to receive a good breakfast! Thanks again!
Negative: Everything perfect!
Paula Paula, Germany

FAQ's

Is this Best Western De Papilio pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Best Western De Papilio?

Check-in time for Best Western De Papilio starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Best Western De Papilio have a swimming pool?

No, this Best Western De Papilio does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western De Papilio?

Best-rates for the Best Western De Papilio starts from $45 per night with includes Child Friendly, Ocean View, Security/Safety, Wellness Facilities, Guest Services, Air Conditioner, Parking, View, Business Services, Restaurant, Accessibility, EV Charge Station, Internet, Laundry, Wheelchair Accessible, Oceanfront, Toiletries StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Best Western De Papilio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western De Papilio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western De Papilio is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western De Papilio?

Based on the information reported by the owner or manager, the Best Western De Papilio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western De Papilio?

Based on the information reported by the owner or manager, details for the cancellation policy for the Best Western De Papilio are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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