Best Western Nairobi Upper Hill | Hotel in Nairobi

| 9.2 (211 Reviews) |  1 Bathroom  Stay&Play
Nairobi Upper Hill Hotel | Best Western Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

Colonial hotel with 4 restaurants and a fitness center
This smoke-free hotel features 4 restaurants, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center.
Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a fitness center.

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Unique Amenities

  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: noon; check-in end time: 6:00 pm contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 10 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Airport shuttle fee: usd 25 per vehicle (maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
 
2nd Ngong Avenue, Nairobi, Kenya

What Our Guests say 500 + Reviews

Jun 2, 2025 01:26:31 AM
Summary: My go-to hotel whenever I'm in Nairobi. I just love it - the location, price, condition of the facility, kindness and professionalism of the staff are unmatched. I only had one problem during this stay - internet problems that drove me to the hotel next door to use THEIR WiFi. Problem was resolved by the next day.
Debra Debra
May 2, 2025 11:02:47 AM
Summary: Good
wencess k wencess k
Apr 30, 2025 03:54:01 AM
Summary: Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
John John
Apr 28, 2025 12:53:46 PM
Summary: excellent
FUKANG FUKANG
Apr 11, 2025 04:28:06 PM
Summary: Good
Idowu Idowu
Mar 1, 2025 04:43:27 PM
Summary: Always super friendly, nice and helpful staff.
Feb 23, 2025 06:58:02 PM
Summary: The staff is very friendly and welcoming. It is a part of a high end hotel and share a large pool, beautiful grounds, and an outdoor bar and bar menu. Very safe neighborhood, walking during the day, and a very pleasant place to hang out in the evening.
ellyn ellyn
Feb 9, 2025 11:36:10 AM
Summary: Friendly staff
Jan Jan
Feb 7, 2025 01:57:12 AM
Summary: Excellent services and very polite staffs
Ngingyu Ngingyu
Feb 5, 2025 11:54:10 PM
Summary: lovely staff
Alison Alison

FAQ's

Is this Nairobi Upper Hill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nairobi Upper Hill hotel?

Check-in time for Nairobi Upper Hill hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nairobi Upper Hill hotel have a swimming pool?

No, this Nairobi Upper Hill hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nairobi Upper Hill hotel?

Best-rates for the Nairobi Upper Hill hotel starts from $98 per night with includes Parking, Wheelchair Accessible, Business Services, Toiletries, Child Friendly, Balcony/Terrace, Accessibility, Wellness Facilities, Kitchen, Bedding/Linens, Restaurant, TV, Security/Safety, Guest Services, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Nairobi Upper Hill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nairobi Upper Hill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nairobi Upper Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nairobi Upper Hill hotel?

Based on the information reported by the owner or manager, the Nairobi Upper Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nairobi Upper Hill hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nairobi Upper Hill hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $98
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