Surabaya Rentals Indonesia East Java Surabaya

Best Western Papilio Hotel | Hotel in Surabaya

| 8.6 (49 Reviews) |  1 Bathroom
Surabaya Hotel | Best Western Papilio Hotel

Hotel in Surabaya

Hotel in Surabaya with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 17
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Rollaway bed fee: idr 350000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for idr 350000.0 per day. cribs (infant beds) are not available.
Pet Policy No pets or service animals allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Jalan A Yani No 176-178, Surabaya, 60235, Indonesia

What Our Guests say 500 + Reviews

Jul 12, 2025 02:47:55 AM
Summary: The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay.
Matt Matt
Dec 28, 2019 12:05:38 AM
Summary: overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
Sep 30, 2019 06:01:41 AM
Summary: Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.
Aug 13, 2019 05:42:57 AM
Summary: pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Diya Diya
Jun 27, 2019 07:34:47 AM
Summary: No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
Jun 23, 2019 03:28:48 PM
Summary: This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Robert Tjipto Robert Tjipto
May 11, 2019 12:44:17 PM
Summary: While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Charles Charles
Mar 9, 2019 12:31:28 AM
Summary: Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
CHEE KIONG CHEE KIONG
Mar 4, 2019 07:19:20 AM
Summary: Fast & efficient very friendly and the smell of the lobby is lovely....
Sarisa Sarisa
Nov 24, 2018 10:36:57 PM
Summary: Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
Richard J Richard J

FAQ's

Is this Best Western Papilio Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Best Western Papilio Hotel have a swimming pool?

Yes, this Best Western Papilio Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Papilio Hotel?

Best-rates for the Best Western Papilio Hotel starts from $42 per night with includes Business Services, Bar, Guest Services, Parking, Designated Smoking Area, Wellness Facilities, Restaurant, Child Friendly, Pool, Breakfast, Kitchen, Laundry, TV, Accessibility, Transportation/Shuttle, Bedding/Linens, Internet, Air Conditioner, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Best Western Papilio Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Papilio Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Papilio Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Papilio Hotel?

Based on the information reported by the owner or manager, the Best Western Papilio Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Papilio Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Best Western Papilio Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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