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Civic Hotel Autograph Collection | Hotel in Surrey

| 9.0 (1002 Reviews) |  1 Bathroom
Surrey Hotel | Civic Hotel Autograph Collection

Hotel in Surrey

Eco-certified hotel with a 24-hour front desk and a coffee shop
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, a coffee shop/cafe, and a hot tub are onsite.
Housekeeping is available on request.
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19
Check-out Check-out before noon
Payment Policy Fee for cooked-to-order breakfast: approximately cad 27.00 for adults and cad 15.00 for children self parking fee: cad 20 per day (in/out privileges) pet fee: cad 50.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total (up to 110 lbs per pet) pets allowed for an extra charge of cad 50.00 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
13475 Central Avenue, Surrey, V3T 0K2, Canada

What Our Guests say 500 + Reviews

Jul 12, 2025 11:59:58 PM
Summary: The room was very clean. The beds were really comfortable. And it was very quiet for being right next to the sky train.
Cynthia Cynthia
May 15, 2025 05:35:46 AM
Summary: Excellent property, staff and service,,
Sam Sam
May 11, 2025 08:59:53 AM
Summary: Hotel was easy to find once off the main Trans-Canada Highway. Very clean and friendly staff. Even though we had to pay for parking in the parkade, $15 was reasonable for the night. Guildford Mall was a quick drive away. We didn’t get a chance to use the pool or hot tub, but it looked cool. We stayed in a corner king room. Views were pretty and we’d stay here again!
Jill Jill
Apr 29, 2025 07:10:55 AM
Summary: Super sketchy and inconvenient area, and no free breakfast which is sad. Nice stay otherwise!
racquelle racquelle
Apr 28, 2025 09:03:42 AM
Summary: Everything with the room and service went well. I felt rushed when asking questions. Dont go out around at night, im not one to be afraid but its definitely and unsafe scene. The pool hours should be a bit later.
jonathan jonathan
Apr 28, 2025 03:56:14 AM
Summary: The room was smaller than expected. Parking was $20 a day and does not come with the boarding fees. The room was in good condition. There was only one ice machine on floor 4 that was out of order when we tried to use it. The restaurant was nice. Gang activity right outside hotel with homeless people on streets. We went to convenient store late at night and ran into a bunch of gangs and it was pretty sketchy. So be mindful when staying here.
Evan Evan
Apr 28, 2025 02:12:36 AM
Summary: Decent lodging. Rooms are ridiculously small for 300$ a night. Parking is 15$ a night, at 300$ a night…throw in the parking. Skytrain is right beside location so it’s super handy for getting out of Surrey! All in all not a bad place but will be going back to Sheraton at Guilford. Better value. Bigger rooms, free parking and closer to restaurants and shopping.
Michael Michael
Apr 27, 2025 02:07:10 AM
Summary: Our stay was wonderful. My friend and I came out to hike for a few days over the Easter Long Weekend. Only complaints were how noisy the sky train was at night, the pillows were very uncomfortable and the restaurant had terrible food. Staff and food/drink at the cafe were a 10/10. Front desk staff were outstanding. The restaurant staff made up for our poor food with 2 free breakfast buffets and checked in many times which was very nice of them. Cocktails at the restaurant were delicious! Overall great stay, just a few small hiccups but nothing major!
Melani Melani
Apr 22, 2025 02:39:07 PM
Summary: Very nice
Carolyn Carolyn
Apr 10, 2025 07:57:13 PM
Summary: The hotel and staff are amazing. The location, not so much. Right beside the Surrey train station...noisy and dirty on the south side.
Eric Eric

FAQ's

Is this Civic Hotel Autograph Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Civic Hotel Autograph Collection have a swimming pool?

Yes, this Civic Hotel Autograph Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Civic Hotel Autograph Collection?

Best-rates for the Civic Hotel Autograph Collection starts from $253 per night with includes Restaurant, Breakfast, Laundry, Security/Safety, Wellness Facilities, Internet, Wheelchair Accessible, Business Services, Bar, Toiletries, Guest Services, Kitchen, Air Conditioner, Pool, TV, Bedding/Linens, Child Friendly, Hot Tub, Parking, Balcony/Terrace, Accessibility, Fireplace/Heating StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Civic Hotel Autograph Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Civic Hotel Autograph Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civic Hotel Autograph Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Civic Hotel Autograph Collection?

Based on the information reported by the owner or manager, the Civic Hotel Autograph Collection indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Civic Hotel Autograph Collection?

Based on the information reported by the owner or manager, details for the cancellation policy for the Civic Hotel Autograph Collection are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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