Cloud Hotel & Suites | Hotel in Nairobi

| 6.9 (525 Reviews) |  3 Bathrooms  7 Guests  Stay&Play
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Private Pool, Fireplace/Heating, and several others. This is a 4 star rated property and has over 525 reviews with the average score of 6.9 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Private Pool
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
Diamond Plaza, Parklands, Nairobi, 00100, Kenya

What Our Guests say 500 + Reviews

Dec 3, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Matsela Matsela, Lesotho
Dec 3, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Muhammad Arif Muhammad Arif, Pakistan
Nov 24, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Vatan Vatan, Turkey
Nov 22, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: It was okay
Negative: The Corridoors
Summary: It was okay
Joyce Bhoke Joyce Bhoke, Tanzania, United Republic of
Nov 15, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location
Negative: The entrance
Summary: Value for money
Melbin Melbin, Finland
Aug 30, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
shareen shareen, South Africa
Aug 29, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Maria Rosa Maria Rosa, Spain
Aug 23, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: 1) View from some rooms (but you have to bear EXTREME loud noise/sounds of parties/music) 2) Location inside popular plaza 3) Front desk staff (Hussain) was helpful, others not so 4) Sauna, Steam room, Nice variety breakfast (buffer, made to order) 5) Hot shower 6) Good bed
Negative: 1) Rooms on one side of property have EXTREME sound/noise till 4am ALMOST EVERY NIGHT (PATHETIC) due to parties happening 2) Rooms on other side are quiet but HAVE NO VIEW and are like being in jail 3) Front desk staff and housekeeping staff almost not useful (except Hussain bhai) 4) Even basic things like refrigerator, Wifi, TV DO NOT WORK 5) MANY rooms although are supposed to be non-smoking have SMOKE smell filled. Not just cigarettes, marijuana too. 6) Getting even 2 "hand towels" is like we have to beg for it. 7) Extreme noise of kids in swimming pool (whole day, especially Fri to Sun)
Summary: Some luxury but BASIC needs not satisfied in spite of high price
SHAILESH SHAILESH, USA
Aug 18, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Bhundia Bhundia, Kenya
Aug 17, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Stephen Stephen, Kenya

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Entertainment, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Wellness Facilities, Transportation/Shuttle, Sports/Activities, Bar, Breakfast, Pool, Spa, Guest Services, Barbecue/Outdoor Cooking, Hot Tub, Internet, Laundry, Designated Smoking Area, TV, Private Pool, Fireplace/Heating, Restaurant, Toiletries StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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