Condado Vanderbilt Hotel | Hotel in San Juan

| 9.4 (1744 Reviews) | 1 Bathroom Stay&Play

Condado Hotel | Condado Vanderbilt Hotel

Hotel in Condado, San Juan

Catch some rays at the beach or spend the day relaxing at Condado Vanderbilt Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Condado Vanderbilt Hotel offers 317 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out Check-out before noon contactless check-out available express check-out available

Payment Policy Fee for cooked-to-order breakfast: approximately usd 35 to 50 for adults, and usd 25 to 35 for children valet parking fee: usd 30 per day (in/out privileges) pet fee: usd 150 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy 1 total (up to 25 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 150 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

1055 Ashford Avenue, San Juan, 00907, Puerto Rico

What Our Guests say 500 + Reviews

May 4, 2026 04:04:12 AM

Summary: Our stay couldnt have been better. The staff were extremely helpful and friendly. The beach and pools were relaxing. Even though there was a wedding on site we still never felt crowded. I would highly recommend this hotel

Matthew

Apr 27, 2026 05:48:02 AM

Summary: Check in was a total disaster Room was not ready at 4:45 pm Wait one hour and staff didn’t tell us room was ready - staff went on break Luggage took 20 minutes This has been our favorite hotel We will be looking for a new favorite

Maria

Apr 13, 2026 12:31:13 AM

Summary: Beautiful resort, great location, exceptional customer service. The hotel and amenities are top notch.

Hiyam

Mar 30, 2026 11:40:40 PM

Summary: We stayed here over New Year's Eve. Gorgeous hotel with lots of charm, friendly staff, and beautiful grounds/amenities. Got a bit crowded as expected on NYE.

Lauren

Mar 28, 2026 08:00:00 PM

Summary: Whether the requirements of a 5 star hotel differ in the Americas compared to Europe/Middle East etc, I'm not sure, but this is not a 5 star hotel where you will receive 5 star service. We were unable to dine at one of the hotel's restaurants as they only had one high chair, and said they were unable to source another one. Asked if we could reserve for the next evening to ensure a high chair was available, we were told it was not possible as they couldn't guarentee their one high chair would be available (rather than ensure one was available). Put a request in that the room be made up by 2pm to ensure my kids could return from their day out to have a nap. This request was not actioned, with typical times to make the room up around 3pm each day (quite late I feel). Breakfast was adequate- tipping is required even if breakfast is included in the rate, but that is a culture issue so can't complain about that. Room was not ready at 4pm and I was told to provide my mobile number and I would be called when ready. No offer of what to do in the meantime or indication of when the room would be ready. Only when I pushed back did was the room suddenly available. Staff are mixed - some very genuine and helpful

Jas

Mar 26, 2026 01:11:29 AM

Summary: This is my 4th time at this hotel and Im sad to say it might be my last. This hotel used to be a wonderful and lovely place and it felt high-end but it needs smart modernizing. The restaurant menus are lacking and dated. The rooms, in the surface, look pristine but there are hard water stains, unvacuumed carpet and a coffee maker that cannot be plugged in. Its just not worth the price and it is incredibly pricey.

Carmen

Mar 13, 2026 03:33:59 AM

Summary: It is a nice hotel with great location, I enjoyed my stay, but they were not always on top with housekeeping, our room wasn't cleaned every day and we had to call housekeeping at least twice to have the room made up and/or get more fresh towels. We also went down to their tacos restaurant one night for dinner and service was very slow and food took over an hour to come out even though it was not busy or peak dinner hour.

Phuong

Mar 3, 2026 08:32:16 PM

Summary: Absolutely gorgeous hotel with outstanding service! Close to everything, excellent restaurants right in the hotel. Truly a 5 star resort!

Michael

Feb 25, 2026 01:39:07 PM

Summary: Pool was not heated. There was no poolside food. Therefore, you had to go to the bar and order food and continuously check back to see if your food was ready. These are, of course, in the grand scheme of things more of an inconvenience rather than any true deficit, but for the price point, you pay for convenience. the aesthetics were beautiful. to note, the walls are thin, and I could hear a couple next-door having sex. my toilet leaked so I just threw towels at the side of the toilet and got cleaning service every day.

Sharon

Feb 18, 2026 01:03:50 AM

Summary: With the many 5 star resorts we could have stayed at, this was not the best pick for a family. The sheets were thin rough and the pillows flat. Our suite was not cleaned on a regular schedule, for context we went out on a planned excursion (left early came back around dinner time) and the suite was untouched. When booking we always look for family friendly so we were beyond surprised to see the only hot tub was in the adults only area and although our children are in the upper teens it is not appropriate for adults to be rubbing on each other in a public space. Thankfully we brought our our toiletries as those were not replaced the entire 6 day stay despite my daughter using them on day 1. The food was below standard for a resort, for context we ordered room service one day food was Applebee’s quality, ate at the ola several times, the brunch was okay, expected more fresh fruits as it is an island but only papayas, watermelon, melon. The pool area for “families” is crowded with the one salt water pool always full and the larger pool empty due to the colder temperatures of the water. We ate at STK, this was the best meal we had but with a $900 price tag for a family of four it should have been excellent. We will not stay here on our next adventure but rather look at all the reviews. We were in Miami a few weeks ago and everything this hotel missed the W gets right, perhaps ownership management should look to add in fruit juices, mocktails, and light pool options for snacks.

Kevin

FAQ's

Is this Condado Vanderbilt Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Condado Vanderbilt Hotel have a swimming pool?

Yes, this Condado Vanderbilt Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Condado Vanderbilt Hotel?

Best-rates for the Condado Vanderbilt Hotel starts from $460 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Condado Vanderbilt Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Condado Vanderbilt Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Condado Vanderbilt Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Condado Vanderbilt Hotel?

Based on the information reported by the owner or manager, the Condado Vanderbilt Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Condado Vanderbilt Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Condado Vanderbilt Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $460

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