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Crowne Plaza Niagara Falls NY Riverside by IHG | Hotel in Niagara Falls

| 7.4 (1016 Reviews) |  1 Bathroom  Stay&Play
Niagara Falls Hotel | Crowne Plaza Niagara Falls NY Riverside by IHG

Hotel in Niagara Falls

Riverfront hotel with a fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Crowne Plaza Niagara Falls NY Riverside by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 21
Check-out Check-out before 11:00 am contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately usd 9 to 18 per person self parking fee: usd 10.00 per night pet fee: usd 75.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75.00 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
 
7001 Buffalo Avenue, Niagara Falls, 14304, USA

What Our Guests say 500 + Reviews

Aug 4, 2025 07:50:32 PM
Summary: The weather was great! Hotel was clean! The workers were very friendly! Not far from niagra!
Darnell Darnell
Jul 27, 2025 11:55:10 PM
Summary: Stay was very nice. However surprise $100 at check in was unnecessary! And told at check in that it comes off your bill only to find out at check out it takes easily 3-5 business days to see in your account. Very deceptive Crown Plaza IHG! What’s the point ?
Karen Karen
Jul 18, 2025 03:04:29 AM
Summary: The hotel was clean, the view was great. The restaurant had great food and LIVE MUSIC! The mattress was a bit old and springy, but far from the worst. And one of the elevators was out of service which made going up and down to the 6th floor take a while. Short drive to the Maid of the Mist. Overall great stay.
Phil Phil
Jul 14, 2025 06:44:43 PM
Summary: It was great. People were friendly. Only 2 things that were a downer was we waited for almost an hr after ordering breakfast and finally left the dining area. We did get $6 back of a $50 breakfast, and a to go breakfast to take to our room, but it only half half of our order. Also one working SMALL elevator on an 8 story hotel IS NOT ACCEPTABLE. You guys had a lot of very unhappy customers and wait time for an elevator was over 15 minutes most of time. As I have metal in my ankle, going up five flight of steps was not an option.
Beth Beth
Jul 9, 2025 05:22:48 AM
Summary: The bathroom had a smell of dirty gym clothes or sweat. It was a bit irritating when using the shower. That was my only issue. Everything else was great. I dont expect a bathroom to smell that way and it seemed the exhaust fan wasn't working
Alice Alice
Jul 1, 2025 02:37:32 AM
Summary: Only 1 working elevator. Hate the parking charges as well. Just charge me once instead of all the add ons
Brad Brad
Jun 26, 2025 11:35:05 PM
Summary: The bed was comfy but all of the outlets next to the bed and at the desk were not working. Had to charge our phones on the bathroom. Luckily they were able to charge with the plugs barely holding on to falling off the outlet. Only one elevator was working which caused us to wait for the fourth elevator before getting on because each time the elevator arrived at our floor, it was full.
Jun 22, 2025 02:19:06 AM
Summary: The property is a decent property but the carpet need to be replaced in the rooms and there was only one elevator working.
Letti Letti
Jun 14, 2025 10:10:00 PM
Summary: I only stated there for one night , the location is great and is close to every thing, didnt have a chance to set on the patio since a i waited for 15 minutes for a table and couldnt get one, as far as tge room it self it was clean the bed feels loae and make sounds on every move
mohammad mohammad
Jun 14, 2025 07:39:36 AM
Summary: Staff was wonderful! Would not hesitate to recommend
Alison Alison

FAQ's

Is this Niagara Falls hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Niagara Falls hotel have a swimming pool?

Yes, this Niagara Falls hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Niagara Falls hotel?

Best-rates for the Niagara Falls hotel starts from $136 per night with includes Accessibility, Restaurant, Bar, Guest Services, Breakfast, Kitchen, Parking, TV, Wellness Facilities, Fireplace/Heating, Air Conditioner, Pool, Security/Safety, Business Services, Internet, Bedding/Linens, Child Friendly, Laundry, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Niagara Falls hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Niagara Falls hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Niagara Falls hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Niagara Falls hotel?

Based on the information reported by the owner or manager, the Niagara Falls hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Niagara Falls hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Niagara Falls hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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