Downtown Syracuse Rentals USA New York Syracuse Downtown Syracuse

Crowne Plaza Syracuse, an IHG Hotel | Hotel in Syracuse

| 7.6 (1001 Reviews) |  1 Bathroom  Stay&Play
Downtown Syracuse Hotel | Crowne Plaza Syracuse, an IHG Hotel

Hotel in Downtown Syracuse, Syracuse

Hotel with a 24-hour fitness center, near Syracuse University
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Weekly housekeeping is available.
Crowne Plaza Syracuse, an IHG Hotel offers 277 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.


Recreational amenities at the hotel include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately usd 8 to 15 per person self parking fee: usd 15.00 per day (in/out privileges) pet fee: usd 50 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for usd 15.0 per day. free cribs (infant beds)!
Pet Policy Pets allowed for an extra charge of usd 50 per pet, per stay service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
 
701 E Genesee Street, Syracuse, 13210, United States

What Our Guests say 500 + Reviews

Aug 16, 2024 07:45:04 PM
Summary: No blackout blind in room and road noise was an issue. Front desk staff had little to no knowledge of immediate area and could not provide directions to nearby pharmacy or restaurants. No room service provided on our second day. No towels at front desk. Had to wait for an employee to go to laundry for more. Homeless people accessed rear lobby and wandered thru hotel. One even knocked on our door asking for beer and cigarettes. Expected far more for the price.
Steven Steven
Aug 13, 2024 06:35:37 PM
Summary: Older hotel. Toilet stopped working and phone didn't work so we had to switch rooms. Door handle had to be fixed as it was loose and not installed properly in the first place. Next room toilet made noise on and off all night and dirty glass, no ironing board. Not impressed whatsoever.
Melissa Melissa
Jun 25, 2024 11:37:10 PM
Summary: Second time staying there! Love it!
Leroy Leroy
Jun 3, 2024 07:48:34 PM
Summary: Sheets had stains on them. Bed mattress had stains also
Quartshonno Quartshonno
Apr 20, 2024 05:26:22 AM
Summary: Only decaf coffe in room - would have liked regular - no waste basket in bathroom - don’t understand why-
Patrice Patrice
Apr 20, 2024 02:47:38 AM
Summary: The Good: Hotel and room were clean. Can't say enough about the staff. They were extremely friendly. Room was a bit small but did the job. I would recommend staying there. Only thing you need to be aware of is that is located right near Interstate 81 and heard loads of traffic all night. Not sure if all rooms are like this, but ours was.
Phil Phil
Apr 14, 2024 06:04:42 AM
Summary: Staff friendly. Pet friendly which is nice, except someone left their dog in the room and it barked for hours. Check in slow, but they were short staffed. Staffing also an issue with dining. Rooms could use a refresh for price point
Thomas Thomas
Apr 12, 2024 06:06:53 PM
Summary: Not prepared for a house turn over of 200 guests leaving and 200 arriving. Not prepared for the total eclipse although the event was not a surprise. The few experienced staff members were not able to compensate for the weaker members. The kitchen was the strong point. The front of the house staff did not work as a team. The managers were not able to delegate responsibility and tasks. The guests were left with no clear directions and wandered aimlessly around the hotel, waiting to be checked in. The experienced staff worked hard. The inexperienced did nothing , Literally leaning against walls in plain sight of frustrated guests.
UNA UNA
Apr 10, 2024 12:50:40 AM
Summary: Great stay! You get for what you pay for, if you’re in town for 1-3 days, I recommend this hotel for the best value for your dollar. It’s clean and the room is spacious. Restaurants are a short Uber ride away unless you don’t mind a 15-25 min walk into the heart of downtown.
Luis Luis
Apr 7, 2024 08:06:52 PM
Summary: What stood out about our stay was the staff. The check in and check out process was seamless. The staff was smiling and was very helpful. The beds were comfortable and the rooms had enough space to put all of our things. The only thing that was a problem was that the fourth floor smelled like trash and the elevators can be a little cleaner.
Joonmo Joonmo

FAQ's

Is this Downtown Syracuse hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Syracuse hotel have a swimming pool?

No, this Downtown Syracuse hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Syracuse hotel?

Best-rates for the Downtown Syracuse hotel starts from $206 per night with includes Parking, Security/Safety, Restaurant, Bar, Entertainment, Laundry, Designated Smoking Area, Business Services, Breakfast, Child Friendly, Internet, Kitchen, TV, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Air Conditioner, Accessibility, Toiletries, Guest Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Downtown Syracuse hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Syracuse hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Syracuse hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Syracuse hotel?

Based on the information reported by the owner or manager, the Downtown Syracuse hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Syracuse hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Syracuse hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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