DoubleTree by Hilton Hotel & Suites Victoria | Hotel in Victoria

| 9.0 (1018 Reviews) |   Pet Friendly  1 Bathroom
Downtown Victoria Hotel | DoubleTree by Hilton Hotel & Suites Victoria

Hotel in Downtown Victoria, Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4 pm; check-in end time: anytime contactless check-in available minimum check-in age: 19
Check-out Check-out before 11 am contactless check-out available
Payment Policy Fee for buffet breakfast: approximately cad 28 for adults and cad 23 for children valet parking fee: cad 30 per day (in/out privileges) pet fee: cad 30.00 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: cad 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for cad 20.0 per night. free cribs (infant beds)!
Pet Policy 2 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of cad 30.00 per pet (varies based on length of stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
777 Douglas Street, Victoria, V8W 2B5, Canada

What Our Guests say 500 + Reviews

Aug 11, 2025 12:16:03 AM
Summary: Hotel is centrally located, close to the harbour, shops and restaurants. Starbucks, restaurant, Pub and lounge make the start and finish to your day complete. Breakfast was great, but often had more people than seats which lead to waiting or taking your breakfast back up to your room. (If the elevators work) ** Large Construction project going up beside the hotel which leads to excessive noise starting at 7:00am ** No mention of this on Hotels.com when booking - but it is noted on the hotel website. This will likely continue for the next few months so be aware on timing from this review Elevators here need some maintenance, there are 3 elevators which should be more than enough, however for the 7 days we stayed, never were all 3 working, and often it was just limited to 1 - which makes getting up and down a process and many unhappy faces. We were on the 9th floor and always walked down, but after a full day wandering the city, walking up 10 flights wasn’t appealing so we waited. Rooms are not very soundproof to the goings on of a big city. Our balcony door was off the track which added to the noise, and maintenance was unable to repair so we moved rooms. The staff were apologetic and accommodating. Overall a good stay - I’m sure most the issues noted aren’t ongoing issues, just timed out that way for us. Would likely look at this hotel again on our next trip.
Keegan Keegan
Aug 5, 2025 11:28:09 AM
Summary: The hotel is dated, there is construction & views are now obstructed. The staff were not that friendly, the lobby is so small & I'm surprised the elevators meet code as they were very small & we had to wait so long to get one. We even had to walk up many flights to get to our floor as 2 of the elevators weren't working. The location was great however, walking distance to anywhere wanted to go downtown. The Greek restaurant across the street was exceptional.
Barb Barb
Jul 21, 2025 05:50:58 AM
Summary: We arrived early for our check in at 4pm, but we weren’t allowed to go up to the room until close to 4:30pm. Construction started next door early in the morning. This new building being constructed blocks the view of the harbor. The A/C is loud and constantly turns off an on. The couch was uncomfortable as well as most of the chairs. The location has turned out to be the best part about this hotel. But for the price, it is not worth it. We will be staying somewhere else next time.
Joshua Joshua
Jul 13, 2025 02:05:00 AM
Summary: My stay at Doubletree by Hilton hotel was excellent overall. There is only one small thing I would like to suggest is Q-tips. I would be happy if you put some in the bathroom.
Jul 12, 2025 03:41:32 AM
Summary: Nice hotel smack center in Victoria.
Kim Kim
Jun 22, 2025 09:04:00 AM
Summary: Loud construction going on .
Steven Steven
Jun 10, 2025 10:30:23 AM
Summary: The location is good.
Mou Mou
Jun 3, 2025 11:49:20 AM
Summary: My solo trip was great! Wondered tho why no chairs on the balcony that is mentioned so much!!
Zenkosi Zenkosi
May 27, 2025 08:03:55 PM
Summary: Was great
Angela Angela
May 17, 2025 02:33:41 AM
Summary: Nice, clean stay
Walter Walter

FAQ's

Is this Downtown Victoria hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Victoria hotel?

Check-in time for Downtown Victoria hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Victoria hotel have a swimming pool?

No, this Downtown Victoria hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Victoria hotel?

Best-rates for the Downtown Victoria hotel starts from $268 per night with includes Internet, Parking, TV, Security/Safety, Business Services, Kitchen, Bedding/Linens, Fireplace/Heating, Restaurant, Bar, Breakfast, Child Friendly, Wheelchair Accessible, Laundry, Air Conditioner, Pet Friendly, Accessibility, Wellness Facilities, Guest Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Downtown Victoria hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Victoria hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Victoria hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Victoria hotel?

Based on the information reported by the owner or manager, the Downtown Victoria hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Victoria hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Victoria hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $268
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