Grand Erbil Hotel | Hotel in Almaty

| 6.0 (71 Reviews) |  1 Bathroom
Tuzdybastau Hotel | Grand Erbil Hotel

Hotel in Tuzdybastau, Almaty

Family-friendly hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
Grand Erbil Hotel offers 67 accommodations with safes and bathrobes. Accommodations offer separate dining areas and include kitchen islands. 70-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, slippers, and hair dryers.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 11:00 am late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon
Payment Policy Airport shuttle fee: kzt 3000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: kzt 10000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 10000.0 per day. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Sauranbaeva Str. 5, Almaty, 050-0011, Kazakhstan

What Our Guests say 500 + Reviews

Apr 25, 2025 02:30:00 PM
Summary: Wifi didn't work well Wouldn't print a boarding pass Spa is closed Noisy next to room
Leon Leon
Feb 27, 2025 08:56:57 PM
Summary: Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m.
Muzaffar Muzaffar
Nov 7, 2024 01:54:54 PM
Summary: clean room, nice people
ILIAS ILIAS
Aug 14, 2024 10:56:00 AM
Summary: We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out.
Jumpei Jumpei
Jul 11, 2024 11:06:03 PM
Summary: Good hotel for one night
Didier Didier
Jan 14, 2024 02:25:11 PM
Summary: Strong sewage smell in bathroom. Low water pressure in bathroom.
Gintautas Gintautas
Jul 4, 2023 03:46:06 PM
Summary: on over all it was ok and good.
SEKAR SEKAR
Nov 3, 2022 12:16:33 PM
Summary: I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.
Jimmy Jimmy
May 18, 2021 04:31:11 PM
Summary: Nice hotel,good food and very good service. But rooms really need a upgrade. Room I stayed was not worth that price at all and should have been renovaded years ago
Ronny Ronny
Aug 13, 2019 09:20:04 AM
Summary: .pleasant hotel, met expectations, relatively close to airport
F F

FAQ's

Is this Grand Erbil Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Erbil Hotel have a swimming pool?

Yes, this Grand Erbil Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Erbil Hotel?

Best-rates for the Grand Erbil Hotel starts from $37 per night with includes Restaurant, Guest Services, Laundry, Balcony/Terrace, Spa, Bar, Breakfast, Child Friendly, Kitchen, Pool, Designated Smoking Area, Business Services, Bedding/Linens, Wellness Facilities, Internet, Air Conditioner, TV, Wheelchair Accessible, Accessibility, Sports/Activities StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Grand Erbil Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Erbil Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Erbil Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Erbil Hotel?

Based on the information reported by the owner or manager, the Grand Erbil Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Erbil Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Erbil Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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