Grand Hyatt Shenzhen | Hotel in Shenzhen

| 9.0 (528 Reviews) |  1 Bathroom
Luohu Hotel | Grand Hyatt Shenzhen

Hotel in Luohu, Shenzhen

Luxury hotel with 5 restaurants connected to a shopping center in Shenzhen
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately cny 218 per person airport shuttle fee: cny 700 per vehicle (one-way) late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for cny 408 per day. cribs (infant beds) are not available.
Pet Policy No pets or service animals allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property requires guests to wear swimming caps while in the pool.
 
1881 Baoan Nan Road, Shenzhen, 518000, China

What Our Guests say 500 + Reviews

Jun 23, 2025 08:38:25 PM
Summary: A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Roman Roman
Apr 13, 2025 05:45:32 AM
Summary: Checking in was sooo bad . I arrived at Grand Hyatt at 4pm n expected an instant check in but lo n behold , there was no room avail yet. There was no explanation either. Worse they could not even confirm when the room would be ready n also refused to upgrade me to another room .. I was told to return later n without any time frame . It took me 1/2 hour of badging them to get a room at 4.45pm. Looks like Grand Hyatt overbooked their rooms n made regular room clients suffer for it.,
Vivian Vivian
Mar 30, 2025 02:24:44 PM
Summary: The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite.
Mar 2, 2025 06:44:47 AM
Summary: Big bath room but not well situated within the room. Both my husband and I literally walked right into the glass. A suggestion would be to put strips on the glass so it’s more visible. Internet is very very slow to the point it doesn’t work most of the time. Management should look into that.
Anne Anne
Jan 30, 2025 06:07:07 PM
Summary: Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
Stephen Stephen
Jan 9, 2025 11:11:52 PM
Summary: This hotel is located in Luohu, the older part of SZ. But the location is fantastic as the hotel is just next to the malls and there are plenty of dining options. The room is spacious but abit dated. Upon check in, we found that the day curtains were torn with two holes which is not acceptable for a 5 star hotel. Had informed front desk during check out.
Janet Janet
Dec 24, 2024 12:05:55 PM
Summary: The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.
Casey Casey
Dec 19, 2024 09:15:05 PM
Summary: Staff are very helpful, room in great condition and accessible location
Joelle Joelle
Dec 1, 2024 07:48:28 PM
Summary: Very nice stay here. Some noise during working hours from the building site nearby. Otherwise, all good.
Michael Michael
Nov 20, 2024 04:39:07 AM
Summary: My wife and i were respected start to finish. Attentive staff
Jesse calderon Jesse calderon

FAQ's

Is this Grand Hyatt Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Hyatt Shenzhen have a swimming pool?

Yes, this Grand Hyatt Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hyatt Shenzhen?

Best-rates for the Grand Hyatt Shenzhen starts from $130 per night with includes Kitchen, Pool, Restaurant, Breakfast, Laundry, Wheelchair Accessible, Bedding/Linens, Guest Services, Air Conditioner, Parking, TV, Accessibility, Spa, Designated Smoking Area, Business Services, Wellness Facilities, Bar, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Grand Hyatt Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hyatt Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hyatt Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hyatt Shenzhen?

Based on the information reported by the owner or manager, the Grand Hyatt Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hyatt Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Hyatt Shenzhen are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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