Shangri-La Shenzhen | Hotel in Shenzhen

| 8.4 (1007 Reviews) |  1 Bathroom  Stay&Play
Luohu Hotel | Shangri-La Shenzhen

Hotel in Luohu, Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: noon contactless check-in available express check-in available
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately cny 161 for adults and cny 161 for children airport shuttle fee: cny 600 per vehicle the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property requires guests to wear swim caps in the pool. this property accepts credit cards; cash is not accepted
 
Jianshe Road, Luohu District, Shenzhen, 518001, China

What Our Guests say 500 + Reviews

Aug 3, 2025 07:59:40 PM
Summary: It’s a great hotel and located fairly close to the HK border which makes it easily accessable if you are coming by train from HK. I guess the hotel has been built some time ago and is slightly dated. Also it would be great if the hotel can be connected to the underpass and especially when it rains it is hard to get across to the railway station
Evelyn Evelyn
Jul 26, 2025 06:44:33 PM
Summary: We spent a wonderful family weekend here, renting two rooms. Location is incredibly convenient! Rooms and lobby are spacious and comfortable. The hotel restaurants served delicious food, especially the authentic Cantonese dim sum - a highlight!
Man Man
Jul 1, 2025 06:41:20 AM
Summary: rooms in poor condition need better cleaning and renovation
Athanasios Athanasios
Jun 27, 2025 04:36:16 AM
Summary: Very old, decayed, everything is outdated. Staff hardly speak English so my friend got charged 48rmb for a coffee when he showed he only had a 20rmb banknote. Maria duty manager cancelled the bill. Thank you for that. But this is the worst Shangri La ever seen. Seems frozen in 1985. Even room key must be inserted, in the elevator, in the room door. I could write for hours how disappointing was this experience but it is useless. There are plenty of new and fully modern hotel around. The location is the closest to Luohu port but that’s the only advantage. Should be completely modernized from A to Z or it will just deteriorate Shangri La brand. I have to mention that I had a cheap price though, 560rmb. Still better deal are easy to find for a higher quality in the neighborhood
bertrand bertrand
May 23, 2025 08:18:25 PM
Summary: Traditional good 5-star hotel, though a little bit old, but still lots above average.
Suet Kuen Suet Kuen
May 15, 2025 09:08:08 PM
Summary: Great location
Hina Hina
May 15, 2025 09:36:13 AM
Summary: The stay was fine, the lobby is great, open and clean. However, the inside of the hotel is way out dated. I must say it must be the worst Shang-ri-la in the globe, worse than the one in Beijing. Of course you get what you paid for, $88 a night is acceptable alternative. I vote a good value.
Xiaoqing Xiaoqing
May 11, 2025 12:42:33 PM
Summary: Overall a good hotel. Conveniently located next to the HK border. Nice exercise room and bed is comfortable. Quiet.
Thomas Thomas
May 5, 2025 12:37:38 PM
Summary: High quality room.
Koichi Koichi
Apr 28, 2025 05:05:08 PM
Summary: Great location and service.
KAH WEE KAH WEE

FAQ's

Is this Shangri-La Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Shenzhen have a swimming pool?

Yes, this Shangri-La Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Shenzhen?

Best-rates for the Shangri-La Shenzhen starts from $83 per night with includes Pool, Sports/Activities, Internet, Air Conditioner, Spa, Restaurant, Toiletries, Kitchen, Laundry, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Guest Services, Child Friendly, TV, Accessibility, Security/Safety, Business Services, Bar, Breakfast, Parking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Shangri-La Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Shenzhen?

Based on the information reported by the owner or manager, the Shangri-La Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Shenzhen are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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