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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive | Resort in Akumal

| 8.6 (275 Reviews) |  1 Bathroom  Stay&Play
Akumal Resort | Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Resort in Akumal

Luxury property on the beach, with 3 outdoor pools
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


A private beach, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before noon late check-out fee: usd 15 late check-out subject to availability
Payment Policy Late check-out fee: usd 15 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Zona Costera K256, Akumal, 77710, Mexico

What Our Guests say 500 + Reviews

Jul 4, 2025 07:55:13 PM
Summary: Such a nice place with very friendly staff especially from the concierge Juan who made anything happen.
Anders Anders
Jul 1, 2025 08:35:26 AM
Summary: We truly enjoyed the stay. Staff were super nice. Food was great, and the other guests were so friendly. Can’t wait to return.
Christopher Christopher
Jul 1, 2025 05:40:00 AM
Summary: We had a very nice stay at the Grand Sirenis Riviera Maya Resort & Spa- all inclusive. From Guest Services, Nery and Eric delivered exceptional service and hospitality. They were so friendly, accommodating, and made us feel welcomed. They went above and beyond to help us with whatever we needed. We also received follow-up calls from the guest services team to ensure all was going well. That's a nice touch. From Concierges, Joaquin Alfredo and Eduardo were also very friendly, helpful, and made sure that our experiences went well. Please ensure that their management knows about their excellent service. I think the only constructive feedback is related to a woman named Karen (not sure what department she was from). She interrupted our dinner at Lima one night to talk about the correct process to make dinner reservations and a missed reservation, which was accidental on our end (we came late). We felt that she was passive aggressive and felt she could have talked to us in private at another time. She also talked negatively about a certain person who helped us. The people sitting next to us heard the conversation and after she left, they also felt that she very passive aggressive..as if she was placing blame on us. My friend lost her appetite after Karen left. Karen came by during our dinner on our last night and sat down to ask us how things were going. The tone was more friendly. However, after the first "confrontation", we didn't feel happy for her to come by.
Mary Mary
May 10, 2025 08:07:39 AM
Summary: We enjoyed our stay our room did smell musty/moldy from some sort of previous water damage. Bed not comfortable at all. Pretty resort and friendly staff
SHANNON SHANNON
Apr 15, 2025 03:43:16 AM
Summary: The food was truly exceptional. The drinks were good, and the atmosphere was renovated and relaxing. I heavily suggest visiting Grand Serenis if you are a young couple, group of friends, or small sized family. The staff were very attentive and informative, providing us with any and all assistance we required. Whether that was suggestions of good local attractions, restaurant's, and medical assistance as well.
Matthew Matthew
Apr 14, 2025 11:43:55 PM
Summary: Beautiful property and rooms were nice. Many options for pools and beach. Reception staff was especially helpful. Felt safe and welcomed. Food was only okay, in my opinion, but HUGE array of options that would be especially attractive to groups. The walk from our room was about 2/3s of a mile (got lots of exercise). Sometimes shuttles available; sometimes not. Took us days to find the elevator to our 3rd story room. No ice machines in or near our building. Only two bedside drawers in our suite - no clothing drawers, which was inconvenient for a long stay. Outdoor floors are smooth stone (beautiful but really slippery when misting or raining).
joan joan
Apr 14, 2025 05:41:26 AM
Summary: This was a nice property. It could use a bit of updating in the rooms. Lights were very weird - they turned on automatically when you went in the bathroom and randomly turned off on the middle of the shower! Food was good- our favorite was the Peruvian restaurant. Reservation system was very odd and at many times the restaurants seemed empty but they wouldn’t seat you. Theater had fun entertainment nightly. Overall we enjoyed our stay at this property.
Kate Kate
Apr 12, 2025 11:52:23 AM
Summary: I woukd go back
Marcin Marcin
Apr 9, 2025 11:11:03 PM
Summary: Grand Sirenis surprised us in the best way. The resort is clean, thoughtfully designed in a modern tropical style that makes you feel even more relaxed. All the staff, from the servers to the concierge is very friendly, kind and genuinely responsible, always greeted us with smile and happy to help. Got a lot of attention from the guest service staff, especially Abraham, that made us feel special on our honeymoon vacation. The food was another pleasant part - fresh, flavorful, and with enough variety to keep every meal interesting. From the authentic Mexican restaurant a la carte - to Asian restaurant with fire show, and Coffee shop with amazing pastries every morning - we enjoyed every bite.
Serghei Serghei
Apr 7, 2025 09:00:31 PM
Summary: Fantastic is how we would describe the property. The staff at the resort is top notch, with Karen from Expedia and Edgar making our stay worry free and delightful. The both of them greeted us with open arms and answered any of our questions without hesitation. The both of them truly made our stay very memorable.
Darcy Darcy

FAQ's

Is this Akumal resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Akumal resort have a swimming pool?

Yes, this Akumal resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Akumal resort?

Best-rates for the Akumal resort starts from $318 per night with includes Guest Services, Accessibility, Security/Safety, Entertainment, Breakfast, Child Friendly, Kitchen, Parking, View, Wheelchair Accessible, Business Services, Bar, Hot Tub, Internet, Pool, TV, Ocean View, Toiletries, Laundry, Wellness Facilities, Air Conditioner, Balcony/Terrace, Sports/Activities, Bedding/Linens, Spa, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Akumal resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Akumal resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Akumal resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Akumal resort?

Based on the information reported by the owner or manager, the Akumal resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Akumal resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Akumal resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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