Zengcheng Rentals China Guangdong Guangzhou Zengcheng

Guangzhou Phoenix City Hotel | Hotel in Guangzhou

| 7.6 (75 Reviews) |  1 Bathroom  Stay&Play
Zengcheng Hotel | Guangzhou Phoenix City Hotel

Hotel in Zengcheng, Guangzhou

Baroque hotel with 3 restaurants connected to the convention center in Guangzhou
3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include an indoor pool, a health club, and a bar/lounge.
Guangzhou Phoenix City Hotel offers 573 accommodations with minibars (stocked with some free items) and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 37-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.


An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: noon express check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 2 pm
Payment Policy Fee for buffet breakfast: approximately cny 108 for adults and cny 54 for children airport shuttle fee: cny 500 per vehicle (one-way) rollaway bed fee: cny 200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 18 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 200 per night. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Phoenix City, Xintang Section, Guangzhou, 511340, China

What Our Guests say 500 + Reviews

Apr 26, 2024 02:31:37 AM
Summary: It was really nice, the property, its staff, breakfast etc all really nice. The kitchen closes -- and not 24hrs, so that was sometimes difficult, not getting food later in the day.
odera odera
Nov 17, 2020 06:20:45 AM
Summary: Good hotel Try to get the lake view
Jan 31, 2018 05:09:04 AM
Summary: I have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure.
Janice Janice
May 2, 2017 05:48:19 PM
Summary: Whatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting.
Luis Luis
Apr 21, 2017 09:36:09 AM
Summary: Generally very good for the price. Location suited our requirements.
Ken Ken
Apr 30, 2016 05:10:49 AM
Summary: Customer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell.
Apr 26, 2016 02:58:09 AM
Summary: Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended.
Jan 10, 2016 01:33:48 AM
Summary: The only adverse comment is the breakfast. Actually, they did not have any food left by 9:30am, i.e. half an hour before the breakfast closing time of 10:00am.
Mar 9, 2014 11:30:22 PM
Summary: The Hotel is well positioned, the staff are very friendly but Cigarette smell in Corridors is a serious problem. PLEASE IMPROVE YOUR VENTILATION IN CORRIDORS AND DON'T ALLOW PEOPLE TO SMOKE EVERYWHERE. Also encourage the staff to understand English. I will be coming back in three months, let me see the improvement.
David Gadisi David Gadisi
Jan 10, 2014 06:44:42 AM
Summary: The room and hotel was spacious and very clean and tidy. Breakfast buffet was great. The hotel's gardens and lake were great. Would stay again. The only thing would be the hotel's location, it is difficult to get to other places without a car/taxi.
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FAQ's

Is this Guangzhou Phoenix City Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Guangzhou Phoenix City Hotel?

Check-in time for Guangzhou Phoenix City Hotel starts counting from 2:00 PM and check-out is until 2:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Guangzhou Phoenix City Hotel have a swimming pool?

Yes, this Guangzhou Phoenix City Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Guangzhou Phoenix City Hotel?

Best-rates for the Guangzhou Phoenix City Hotel starts from $70 per night with includes Parking, Pool, Bedding/Linens, Restaurant, Kitchen, Business Services, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Transportation/Shuttle, Sports/Activities, Spa, Bar, Internet, Laundry, Designated Smoking Area, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Guest Services, Entertainment, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Guangzhou Phoenix City Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Guangzhou Phoenix City Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Guangzhou Phoenix City Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Guangzhou Phoenix City Hotel?

Based on the information reported by the owner or manager, the Guangzhou Phoenix City Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Guangzhou Phoenix City Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Guangzhou Phoenix City Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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