Hakodate Onuma Tsuruga Resort EPUY | Hotel in Nanae

| 9.6 (60 Reviews) | 1 Bathroom

Nanae Hotel | Hakodate Onuma Tsuruga Resort EPUY

Hotel in Nanae

Mountain ski retreat with restaurant and bar/lounge
Jump on the free ski shuttle for a day on the slopes before returning to Hakodate Onuma Tsuruga Resort EPUY for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include hot springs and complimentary wireless internet access.
Hakodate Onuma Tsuruga Resort EPUY offers 30 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Nanae hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Policies

Check-in Check-in start time: 3 pm; check-in end time: 7 pm late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed

Other Policy Additional fees may apply to children for items such as bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests traveling with a service animal must contact the property prior to arrival. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property offers train station pickup service from onuma-koen station only.

85-9 Onuma-cho, Nanae, 041-1354, Japan

What Our Guests say 500 + Reviews

May 23, 2025 10:10:22 AM

Summary: Excellent hotel and resort. Very helpful and friendly staff, great location and very quiet environment We had a wonderful time.

priscilla

Mar 11, 2025 03:42:49 PM

Summary: good

ting-lun

Nov 25, 2024 04:18:42 PM

Summary: Very impressed with the Onoma Tsuruga Resort. We stayed for two nights in November and loved the property. The room we had , with a private rotemburo was very nice. It was much larger than most rooms in Japan, had excellent facilities, and the private outdoor bath was the real winner. We also enjoyed dining at the hotel. The French multi-course dinner was excellent and while not cheap (we paid 16,000 Yen per person), it was well worth it. Service, presentation, and cooking were all very impressive. There is also an excellent wine list, with good options by the glass or bottle. The setting of the hotel is lovely, by the side of the marsh (konuma). It is very quiet and relaxing, surrounded by nature. The little resort town of onumakouen is nearby, with lots of little stores, cafes, and activities. This is a less well known spot in Hokkaido, compared with Niesko or Furano, but it's so beautiful. Having a car will really help out. Anyway, the hotel is highly recommended. We enjoyed the very nice touches, like freely available wine in the bar in the afternoon and evening. It's not cheap, but we felt we got excellent value for money and look forward to staying at the other Tsuruga properties in Hokkaido.

Mark

May 22, 2024 10:39:17 AM

Summary: Great property, great food (we had breakfast and dinner), close to everything you need in this little town.

Stan

Apr 30, 2024 09:36:10 PM

Summary: Very nice dinner.

Kit Wai

Feb 19, 2024 05:28:41 PM

Summary: Wow what a lovely location and hotel. We had the room with private onsen. It was very spacious with separate entertainment room connected to the onsen, off the main bedroom area. The restaurant meals were delightful with 5 star service.

Wendy

Feb 10, 2019 10:13:26 PM

Summary: We came here for our honeymoon and had one of the most relaxing, comfortable stays of our trip. We were blown away by how nice this was They have a really interesting set up for their lobby lounge, with wood paneling and a flickering fireplace, it invokes the feel of a forest lodge. In the middle of the room is a beautifully done model train diorama that guests can start the trains with a push of a button. During the day, there are free drinks in the lobby and complimentary cocktails at night. The room we stayed in was connected to another room that had our own lounge with a drop down screen and projector as well as a private onsen that was just for our use. Our trip also included dinner and breakfast at their restaurant, which had a different set tasting menu of 8-10 small dishes every night and a breakfast in the morning. The dishes are fine dining - French inspired with a Japanese influence and are made from fresh, local ingredients from Hokkaido. The hotel is close to Onuma-koen station and is just a couple minutes walk away. It's pretty easy to take the JR Super Hokuto to go visit Hakodate and check out the city there and come back in the evening. Literally out the back door is Lake Onuma and a great view. However, the one downside is that the town itself has nothing for a tourist to see, the nearest combini is over 1km away. The staff is super friendly, polite, and attentive and provided excellent service on par with high end hotels in Tokyo.

Dec 18, 2018 05:00:32 AM

Summary: an upscale hotel featuring room with private outdoor bath, a great restaurant and a nice lounge

jyiu

Dec 10, 2018 12:53:00 AM

Summary: I was there with my galfriend ( three months pregnant) in Oct 2018 , celebrated her bday there just for one night . We booked an outdoor onsen suite and it was an amazing stay . The room is spacious and clean . The food at the restaurant is fabulous... we had breakfast lunch n dinner there ... great services ... nice ambience. Will be back after she gave birth , want to experience outdoor onsen in winter ❄️ .

Jun 20, 2017 04:50:02 PM

Summary: This hotel was a renovation of a Western period themed hotel. The hotel is charming in its way--sort of the Japanese perception of English life in the early 1900s. Each room is named after an Herb or Berry. We had two rooms, one with an outdoor onsen, and one with and indoor onsen that was in a separate recreation "pool house". The rooms themselves were a bit small like many Japanese hotels are, but the room with the separate indoor onsen was actually huge with a projector TV, lounge area, and large shower and comfortable onsen. Service was very attentive although we only saw two gentlemen working 12 hours shifts at the front desk. The grounds were updated into a mini park, and the restaurant was modern, western, and farm based. Food was excellent as it usually is in Tsuruga properties. Free use of bikes, some electric-assisted, to ride around the nearby lake but the views around the lake from the bike path seemed very limited. Overall we had a nice time here, but its not a super luxe, glamorous ryokan if that's what you're looking for.

Carol

FAQ's

Is this Nanae hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nanae hotel?

Check-in time for Nanae hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nanae hotel have a swimming pool?

No, this Nanae hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nanae hotel?

Best-rates for the Nanae hotel starts from $327 per night with includes Bedding/Linens, Restaurant, Entertainment, Child Friendly, Air Conditioner, Parking, TV, Transportation/Shuttle, Security/Safety, Toiletries, Spa, Bar, Skiing, Wellness Facilities, Fireplace/Heating, Guest Services, Internet, Kitchen, Balcony/Terrace, Business Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Nanae hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nanae hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nanae hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nanae hotel?

Based on the information reported by the owner or manager, the Nanae hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nanae hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nanae hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $327

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Air Conditioner
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