Hard Rock Hotel Shenzhen | Hotel in Shenzhen

| 8.8 (904 Reviews) | Pet Friendly 1 Bathroom Stay&Play

Longhua District Hotel | Hard Rock Hotel Shenzhen

Hotel in Longhua District, Shenzhen

This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference center, and a complimentary children's club are onsite.
Change of towels is available on request.
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated accommodations have separate sitting areas and include desk chairs. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out Check-out before noon contactless check-out available

Payment Policy Fee for buffet breakfast: approximately cny 100 for adults and cny 60 for children pet fee: cny 300 per pet, per night service animals are exempt from fees rollaway bed fee: cny 350.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for cny 350.0 per night. free cribs (infant beds)!

Pet Policy 2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of cny 300 per pet, per night service animals are welcome, and are exempt from fees

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash

No. 9 Mission Hills Road, Shenzhen, 518110, China

What Our Guests say 500 + Reviews

Dec 30, 2025 03:32:35 PM

Summary: The rooms looked and felt modern and new to me. You could find USB charging ports and LED lights on the bathroom mirror. Besides the modern amenities, the room itself was spacious, with a large round bath tub as well as separate area for shower and toilet. Breakfast served was buffet with both Western and Chinese food like congee and dumplings that you would get in most hotels in China. Now for the area of improvement - My only complaint was the lounge. We had opted to buy the lounge package (Royal Royalty King room) that included access to the lounge during our stay, Having been to a lounge in Hong Kong, I was really surprised the lounge was just another room that looked like a restaurant than a lounge. There were tables and chairs but no comfortable sofas and space that you would expect from a proper lounge. Even the food choice was bad. You only got a tiramisu or strawberry (bite-sized) cakes and slices of watermelons and dragon fruits and that's all. Drinks were self-served from a coffee machine or from tea bags, or u could get a can of coke or a lager from the fridge. There was a bar that had no one. Overall, I think this hotel is worth your money if you need to stay in the area. The staff service was exceptional. I am a Hard Rock pin collector and before I booked the hotel I asked if they would sell any pins there and they not only answered my query but also went to take and sent me pictures of the pins available. I think this was definitely above and beyond.

VINCENT

Nov 22, 2025 07:44:31 PM

Summary: Staff was so kind so I'm appreciate for Steven

Minhyung

Nov 9, 2025 06:57:49 PM

Summary: Breakfast buffet at Seasons restaurant has lots of variety, food are tasty, especially the Chinese food. Staffs are polite and helpful.

Man Wai

Oct 13, 2025 08:41:38 PM

Summary: good

Leo ona

Oct 11, 2025 01:41:22 PM

Summary: Huge room but the kids playroom needs renewing

Maximilius

Aug 18, 2025 10:43:50 PM

Summary: I had a pleasant stay at the Hard Rock Hotel in Shenzhen. Firstly, I like the cyber atmosphere and unique rock-themed style which created an exciting feeling. Secondly, the staffs were exceptionally helpful and willing to answer my enquiries, guiding my family how to go to the sport centre nearby. However, I was disappointed with the limited dining options available on-site, which are too expensive for me, which made me had to walk about 5 minutes to dining in the nearby shopping mall. In general speaking, it was a memorable stay, but improvements in dining variety would enhance the experience.

Raymond

Jul 30, 2025 04:15:18 PM

Summary: every is ok but the wifi very weak.

Chi Fai

Jul 27, 2025 04:03:09 PM

Summary: the hair dryer has poor connectivity and sometimes works and sometimes doesn’t. The room is reasonably clean, but a bit old. I am staying here with my family, and we have four rooms in total. Three of them have executive privileges, but when the staff found out one of our room numbers, they said we couldn't enter. They probably didn’t check properly. The hotel pool is extremely small, overcrowded with too many children, making it very cramped. This hotel seems to be a mid-range establishment, but the size of the pool is unbelievably small. Not recommend.

Jul 19, 2025 11:23:57 AM

Summary: Hard Rock Hotel with good price, well service and nice breakfast, delicious food and great service in Rhythm Kitchen at 2nd floor of Hard Rock.

Yee Fan Fanny

May 1, 2025 09:16:30 AM

Summary: Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.

Thomas

FAQ's

Is this Hard Rock Hotel Shenzhen pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hard Rock Hotel Shenzhen have a swimming pool?

Yes, this Hard Rock Hotel Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hard Rock Hotel Shenzhen?

Best-rates for the Hard Rock Hotel Shenzhen starts from $119 per night with includes Internet, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Toiletries, Entertainment, Pet Friendly, Pool, Skiing, Restaurant, Child Friendly, Kitchen, Laundry, TV, Balcony/Terrace, Sports/Activities, Bedding/Linens, Wellness Facilities, Bar, Guest Services, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hard Rock Hotel Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hard Rock Hotel Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hard Rock Hotel Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hard Rock Hotel Shenzhen?

Based on the information reported by the owner or manager, the Hard Rock Hotel Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hard Rock Hotel Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hard Rock Hotel Shenzhen are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $119