Holiday Inn Express Albert Dock by IHG | Hotel in Liverpool

| 9.0 (1002 Reviews) |  1 Bathroom  Stay&Play
The Docks Hotel | Holiday Inn Express Albert Dock by IHG

Hotel in The Docks, Liverpool

Hotel with free breakfast, steps from The Beatles Story Museum
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Unique Amenities

  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available
Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
 
Britannia Pavilion Albert Dock, Liverpool, L3 4AD, United Kingdom

What Our Guests say 500 + Reviews

Jul 31, 2025 03:40:28 AM
Summary: Good hotel, but room was very hot and windows didn’t open far. Glad they had a fan in the room.
Lisa Lisa
Jul 26, 2025 07:04:53 AM
Summary: This hotel is in a beautiful location in a historic dock building. The rooms are nice with large windows that open for fresh air. There is no AC. The elevators are pretty small, and it's a hike up 4 stories of stairs to the reception area. The included breakfast is great and includes pancakes, cereal, breads, fruits, eggs, and of course baked beans
Kendell Kendell
Jul 24, 2025 03:06:30 AM
Summary: Was fine for our needs. A bit more basic than I expected but fine nonetheless. Very good location
Lynda Lynda
Jul 12, 2025 05:03:29 PM
Summary: Friendly staff were very helpful when we arrived early, allowing us to store luggage in their luggage room whilst we went to our conference. This hotel is an excellent location for the conference centre - just a short walk away so you can easily pop back if you need to do some work. Room is good, I would have appreciated a little more room but I had an inverted bay window which removed space from the room. Breakfast was excellent with space for everyone, even thought the hotel was busy. Well located in the Albert Dock complex where there are plenty of options for meals. The only downsides - the ground floor entrance to access the lift to reception is cobbled so suitcases bounce around as you're coming in - a carpet across to the doors would help slightly with this. Additionally one lift was out of order for a couple of days which mean we were challenged and had to use the stairs up to the hotel which is located on the 2nd floor so you already have quite a climb just to get to the lowest floor for rooms.
Gillian Gillian
Jul 9, 2025 12:36:03 PM
Summary: Location of hotel was excellent for easy access to a range of amenities within a few minutes walk, the centre of Liverpool, the Ferry Terminal, the Arena and exhibition centre, Room very good, except view of Albert Dock obscured by dirty windows. Won’t pay higher amount for ‘view’ next time. Room itself was great with comfy bed, lovely easy to use shower and very quiet room (308). Definitely recommend and will come back. Breakfast straight forward, not a large selection of hot meal choice, but ‘did the job’. Staff were professional, friendly and helpful.
Richard Richard
Jun 21, 2025 06:50:51 PM
Summary: Great hotel, location and breakfast was very good
Mark Mark
Jun 14, 2025 01:31:36 AM
Summary: We stayed at the Holiday Inn at the Albert Dock was a great stay. Buffet breakfast was cooked perfectly and plentyful. Beds very comfortable. The room was clean and rooms cleaned daily. Staff very friendly and helpful. Shout out to Sandra the cleaner!! Just one negative, we wasnt informed in advance of a new 'holiday tax' that is charged nightly by hotels.com and had to pay it when we checked in. Hotels.com should inform their customers of any extras etc.
Sharon Sharon
Jun 13, 2025 07:28:11 PM
Summary: Average hotel not the best of layout with reception being on 2nd floor and needing to use lifts what are slow and dated
matthew matthew
Jun 4, 2025 01:23:48 AM
Summary: Room was clean and well maintained. Breakfast good. Staff very friendly. No aircon in room not great as room was hot.
Jason Jason
Jun 1, 2025 12:53:01 AM
Summary: Really friendly staff. The hotel is in a good location. The breakfast was excellent. I didn’t like the back door being locked at 11.00. We had to walk all the way round to the front of thevhotel
Pamela Pamela

FAQ's

Is this The Docks hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Docks hotel have a swimming pool?

No, this The Docks hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Docks hotel?

Best-rates for the The Docks hotel starts from $100 per night with includes Wheelchair Accessible, Child Friendly, Internet, Kitchen, Accessibility, Wellness Facilities, Bar, Breakfast, TV, Security/Safety, Business Services, Bedding/Linens, Fireplace/Heating, Guest Services, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Docks hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Docks hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Docks hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Docks hotel?

Based on the information reported by the owner or manager, the The Docks hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Docks hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Docks hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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9.2 (69 Reviews)
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