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Holiday Inn Express Crestwood by IHG | Hotel in Crestwood

7.8 (1004 Reviews) |  1 Bathroom
Crestwood Hotel | Holiday Inn Express Crestwood by IHG

Hotel in Crestwood

Hotel in Crestwood with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight minimum check-in age: 21
Check-out Check-out before 11:00 am contactless check-out available express check-out available
Payment Policy Rollaway bed fee: usd 20.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for usd 20.0 per stay. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
13330 South Cicero Avenue, Crestwood, 60445, United States

What Our Guests say 500 + Reviews

Jun 13, 2025 12:44:44 AM
Summary: was run down, elevator broken some really bad areas around pool entrance.
Jason Jason
May 12, 2025 10:51:41 PM
Summary: We booked our trip through Hotels.com & paid for our room ahead of time. Upon arrival at the hotel, we were informed there was a $150 hold for incidentals the hotel needed to run on a card. We were not informed of this ahead of time, and had not made the necessary financial arrangements to be prepared for that. We were able to move some things around and make things work, but it was a very stressful and upsetting start to our trip. We also selected this hotel specifically because we wanted access to a pool. Upon arrival, we were informed the pool was closed for maintenance and would not be available for use. There was no notice on the website about that. The hotel itself was pretty average; no major amenities or extras. However, the bed was incredibly comfortable! And the staff was absolutely amazing. They were extremely apologetic about the lack of information and the pool being unavailable. They cut our incidental hold down to $75 for us, and they refunded us a night's stay for the pool inconvenience. They were incredibly understanding and supportive, which made the stay worthwhile.
Briana Briana
Apr 28, 2025 01:07:34 AM
Summary: I booked this location for the pool and the pool was dry as a bone. Pool has been out of order. Terrible!!! I had things to print out which I normally do at hotels and this hotel’s printer was not functioning. Also I asked house keeping for towels. She came to bring them, knocked on the door and just came right in with her key!!!
Aniyah Aniyah
Apr 19, 2025 12:15:28 AM
Summary: Very clean
Seyli Seyli
Apr 13, 2025 07:47:28 PM
Summary: The staff is polite and helpful. The gentleman at the front desk was very cordial and helpful while he was handling several tasks. More staff is needed.
Asenath Asenath
Apr 11, 2025 01:43:21 AM
Summary: Service and room were ok but ELEVATOR INPECTION WAS EXPIRED.
Simone Simone
Apr 7, 2025 07:05:13 AM
Summary: Upon arrival my room (with 2 queen beds) only supplied 1 drying towel and 2 face towels. No in room trash can only the mini one in the bathroom.
raven raven
Apr 4, 2025 05:02:26 AM
Summary: everything was fine during our stay. Staff was nice rooms good and felt safe here. Lots of places to eat along the strip around this hotel.
jeffrey jeffrey
Mar 27, 2025 12:58:06 AM
Summary: Great customer service
Charles Charles
Mar 24, 2025 10:19:11 PM
Summary: It was nice
David David

FAQ's

Is this Crestwood hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crestwood hotel have a swimming pool?

Yes, this Crestwood hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crestwood hotel?

Best-rates for the Crestwood hotel starts from $127 per night with includes Parking, Wheelchair Accessible, Business Services, Bedding/Linens, Pool, TV, Accessibility, Guest Services, Breakfast, Child Friendly, Kitchen, Air Conditioner, Security/Safety, Wellness Facilities, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Crestwood hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crestwood hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crestwood hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crestwood hotel?

Based on the information reported by the owner or manager, the Crestwood hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crestwood hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crestwood hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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