Hotel Ciputra World Surabaya managed by Swiss-Belhotel International | Hotel in Surabaya

| 8.7 (247 Reviews) |  10 Bathrooms  31 Guests  Stay&Play
Surabaya Hotel | Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Surabaya

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodations with an outdoor swimming pool and free WiFi access throughout the entire property. Each room comes with IPTV and i-home system. It takes a 10-minute drive from the property to Bukit Darmo Golf Course, and a 20-minute drive to Submarine Monument. Getting to Juanda International Airport will take around 30 minutes by car. The rooms at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are all air-conditioned. Each one is fitted with a wardrobe, personal safe, an electric kettle, and private bathroom featuring shower facilities with free toiletries. Fresh fluffy towels and linen are provided in the room. Guests can enjoy a panoramic view of the city from the room. The staff a the 24-hour front desk are always available to help you with laundry requests, arranging airport shuttle service, and organize relaxing treatments at the on-site spa and wellness center at additional charges. Other facilities available at this property include a business center, and meeting/banquet facility. For dining option, this hotel offers on-site restaurant and bar. The Gallery Restaurant serves Indonesian and western dishes, while The Lounge serves refreshing beverages. Alternatively, guests can explore the surrounding area where various eateries can be found at Ciputra World Surabaya Mall.

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is located in Surabaya.

This 216 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Security/Safety, and several others. This is a 5 star rated property and has over 247 reviews with the average score of 8.7 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 216 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Ciputra World Surabaya managed by Swiss-Belhotel International”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Wheelchair Accessible
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
 
Jalan Mayor Jendral Sungkono No. 87 - 89, Surabaya, 60225, Indonesia

What Our Guests say 500 + Reviews

Jul 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Dominic Dominic, Germany
Jul 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location Clean Comfy bed n pillow Friendly staff
pusparyanti pusparyanti, Indonesia
Jul 24, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: business
Positive: Good
Negative: None
Senthil Senthil, USA
Apr 10, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: friendly
Negative: un common lobby
Summary: good location
Benny Yulzardi Benny Yulzardi, Indonesia
Mar 19, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Room was very spacious and well-appointed. There is a huge bathtub and a separate shower. Very cosy. The breakfast spread was very good and the service staff are always very friendly. First impression by front desk staff, Alicia, already set the expectation of a wonderful stay.
Negative: The bathroom had a glass door. If you are not careful, you can walk into it. My 3 year old grand son did that and had a bloody nose.
Summary: Wonderful family stay.
K T K T, Singapore
Mar 13, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
ROBINS ROBINS, Thailand
Mar 3, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Positive: The service and the staff are amazing. The room was spotless with a very comfortable bed. The entire ambience was beyond expectation.
Negative: We ordered IRD and thought that it could use some feedback... The portion and presentation were great, however the taste is not quite as I expected. Probably needs a little more adjustment in the seasoning.
Yova Shera Yova Shera, Indonesia
Feb 12, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: location
Negative: they wont print out portflio and an official recipt for my reimbursement
Summary: so-so
Mati Mati, Thailand
Feb 3, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: I liked how the staff was attentive and friendly towards our needs. Huge kudos to the front desk reception staff. When it comes to the rooom, I enjoyed the comfy bed and size of the room--fit for a king! The location is also very strategic, located on top of a mall and close to almost everywhere in Surabaya.
Negative: The fact that we didn't stay longer in the hotel. I think it'd be awesome if the room rates can be a little lower.
Joso Lusjahari Joso Lusjahari, Indonesia
Jul 31, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Mark Mark, United Kingdom

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $67 per night with includes Designated Smoking Area, View, Breakfast, Laundry, Air Conditioner, Sports/Activities, Wellness Facilities, Internet, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Spa, Restaurant, Bar, Guest Services, Parking, Pool, Business Services, Entertainment, Child Friendly, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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