Hotel Fire & Ice Düsseldorf/Neuss | Hotel in Neuss

| 8.7 (355 Reviews) |   Pet Friendly  3 Bathrooms  9 Guests  Stay&Play
Grefrath Hotel | Hotel Fire & Ice Düsseldorf/Neuss

Hotel in Grefrath, Neuss

This 4-star-Superior hotel is located within the Alpenpark Neuss, an indoor and outdoor leisure park. The hotel offers modern wellness facilities, 2 restaurants and free WiFi. Just a 20-minute drive from Düsseldorf city center, the Hotel Fire & Ice Düsseldorf/Neuss has stylish rooms with air conditioning, a flat-screen TV, and a mini-bar. The Fire & Ice’s unique spa area features a sauna overlooking the ski slopes. There is also a steam room and a fitness room. Outdoor activities include fun football, available from April until October. Varied breakfast buffets, German cuisine and international dishes are served in the Fire & Ice’s restaurants. Guests can relax beside the fireplace in the cozy lounge, while enjoying views of the ski slopes. Parking is available for a fee at the Fire & Ice Hotel.

Hotel Fire & Ice Düsseldorf/Neuss is located in Neuss.

This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Entertainment, Air Conditioner, and several others. This is a 4 star rated property and has over 355 reviews with the average score of 8.7 . Coming to Neuss and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Neuss. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Fire & Ice Düsseldorf/Neuss in Neuss is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Fire & Ice Düsseldorf/Neuss”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Designated Smoking Area
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
An der Skihalle 1, Neuss, 41472, Germany

What Our Guests say 500 + Reviews

Aug 7, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Convenient, clean and nice. Great breakfast
Negative: Front desk guy was unfriendly and unhelpful.
Summary: Loved it
Adrienne Adrienne, USA
Aug 7, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Everything
Summary: As always easy and perfect
Adrienne Adrienne, USA
Sep 2, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Excellent breakfast, large spotless room, very quiet, plenty of parking and easy to access. Mini golf and skiing both good value and not busy.
Negative: Nothing really.
Summary: Excellent hotel for a stopover or longer stay.
Andrew Nial Andrew Nial, United Kingdom
Jun 18, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Breakfast
Negative: Suddenly they decided to take money for guest parking
Summary: It was good
Ayala Ayala, Israel
Jun 17, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Liat Liat, Israel
Jun 5, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: I was in town for the DRUPA Exhibition. The hotel is 20 to 25 minutes drive, easy acces to and from the exhibition location, directly on the highway and only a few exits further. No rush from the busy Dusseldorf City Center and especially the ALPS scenery and skiing experience in the hotel is great. The rooms are large compared to any other hotels in this pricecategory. In the hotel there is a buffet in the SKI hall, simple, quick and a true ALPS experience I will definently visit again, very clean, very Cosy, great Bartender in the evening :-)
Negative: There is really nothing to mention which could be done for a better experience
Rene Rene, Netherlands
Feb 28, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: This place is just wonderful and we feel like we are in the Alps. Not from outside but inside...
Gilles Gilles, Belgium
Feb 19, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We loved the vibe and atmosphere of the hotel. It felt like you were in a ski resort in the mountains. Great for a quick getaway. Loved how we were able to watch our kids practice snowboarding on the small slope while sitting in the comfortable lounge area.
Negative: The mattresses were a bit too firm for our liking.
Olga Olga, Germany
Jan 24, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean, relatively new. Would be good if there was a bathtub
Summary: Great experience. Nice slopes to learn for beginners. Good food.
Elena Elena, Netherlands

FAQ's

Is this Grefrath hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grefrath hotel?

Check-in time for Grefrath hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grefrath hotel have a swimming pool?

No, this Grefrath hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grefrath hotel?

Best-rates for the Grefrath hotel starts from $204 per night with includes Parking, Accessibility, Security/Safety, Business Services, Sports/Activities, Spa, Fireplace/Heating, Entertainment, Air Conditioner, Designated Smoking Area, EV Charge Station, Skiing, Restaurant, Guest Services, Hot Tub, Internet, Pet Friendly, Wellness Facilities, Bar, Child Friendly, Balcony/Terrace, Transportation/Shuttle, Breakfast, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Grefrath hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grefrath hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grefrath hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grefrath hotel?

Based on the information reported by the owner or manager, the Grefrath hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grefrath hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grefrath hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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