Hotel Majapahit Surabaya - MGallery | Hotel in Surabaya

| 9.2 (301 Reviews) |  1 Bathroom  Stay&Play
Surabaya Hotel | Hotel Majapahit Surabaya - MGallery

Hotel in Surabaya

Colonial hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 11:30 am contactless check-out available late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately idr 223850 per person airport shuttle fee: idr 340000 per vehicle (one-way, maximum occupancy 4) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 453750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 453750.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
 
Jalan Tunjungan No. 65, Surabaya, 60275, Indonesia

What Our Guests say 500 + Reviews

May 27, 2025 11:12:51 AM
Summary: Very friendly staff, we were upgraded to a lovely suite which was very comfortable and much appreciated. Lovely heritage hotel from 1910. The room was tasteful and very clean, although the hotel grounds (pool) appear to need some investment and proper maintenance. Dining options were also a bit disappointing and would recommend dining out.
Apr 30, 2025 02:15:00 AM
Summary: This gem should be a must-visit for any world traveler out there. Take the time to stay at this historical place, not only for the unique setting but also for
Lilian Lilian
Apr 29, 2025 12:26:01 AM
Summary: No other hotel like this. Take the opportunity to live in this historical building with amazing decor. Not only are you going to travel in time but you will also feel at home with the amazing staff who are the kindest peoole you could ever meet. The food too was amazing if ever feeling too lazy to find anything on Tunjungan street, but having that street just outside made the balance between Surabaya city bustle and the oasis at Majapahit perfect. Having stayed there for 3 weeks I wouldn’t ever say no to stay as long or longer again! Anyone should treat this as a must-visit for any trip. Thank you for the experience.
Lilian Lilian
Mar 6, 2025 07:53:56 PM
Summary: Beautiful old colonial hotel.
Jane Jane
Feb 9, 2025 09:54:23 AM
Summary: Beautiful colonial hotel in the city with wonderful service and ambiance. Spacious rooms and lovely gardens. In house restaurant Indigo serves delicious local and western fare.
Jan 9, 2025 02:45:50 PM
Summary: Very good!
Martijn Martijn
Dec 24, 2024 01:03:45 PM
Summary: A great hotel with excellent service as always
Robert Robert
Nov 21, 2024 07:49:37 PM
Summary: We love it
Novi Novi
Nov 18, 2024 08:16:29 PM
Summary: Amazing hotel great staff helpful friendly and made you feel very special
Rupert Rupert
Oct 13, 2024 05:32:23 AM
Summary: This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Agus Agus

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $100 per night with includes Restaurant, Pool, Transportation/Shuttle, Bedding/Linens, Bar, Guest Services, Internet, Kitchen, Accessibility, Security/Safety, Wellness Facilities, Breakfast, Hot Tub, Laundry, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Business Services, Child Friendly, Air Conditioner, Spa, Barbecue/Outdoor Cooking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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