Puente del Mar Rentals Mexico Guerrero Acapulco Puente del Mar

Hotel Palacio Mundo Imperial | Resort in Acapulco

| 8.2 (1007 Reviews) |  1 Bathroom  Stay&Play
Puente del Mar Resort | Hotel Palacio Mundo Imperial

Resort in Puente del Mar, Acapulco

Family-friendly Acapulco resort connected to the convention center, a quick walk to La Isla Shopping Village
4 restaurants, 6 outdoor pools, and a full-service spa are available at this smoke-free resort. Other amenities include 2 poolside bars, a health club, and a bar/lounge.
Hotel Palacio Mundo Imperial offers 814 accommodations with iPod docking stations and espresso makers. Rooms open to balconies. Beds feature down comforters. 46-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11:00 am contactless check-out available
Payment Policy Fee for buffet breakfast: approximately mxn 420 to 420 for adults, and mxn 210 to 210 for children pet fee: mxn 1500 per pet, per night service animals are exempt from fees rollaway bed fee: mxn 350 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for mxn 350 per night. free cribs (infant beds)!
Pet Policy 2 total (up to 20 lbs per pet) pets allowed for an extra charge of mxn 1500 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Boulevard Barra Vieja No. 3, Acapulco, 39931, Mexico

What Our Guests say 500 + Reviews

May 9, 2025 08:25:53 AM
Summary: Excelente
Jose Jose
May 9, 2025 08:12:03 AM
Summary: I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.
Fernando Fernando
May 7, 2025 06:34:27 AM
Summary: Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels
Armando Armando
May 7, 2025 12:57:26 AM
Summary: Good
Marcela Galindo Marcela Galindo
May 6, 2025 07:40:38 AM
Summary: Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.
anette anette
Apr 21, 2025 04:03:44 AM
Summary: The service
Jean Jean
Apr 5, 2025 07:38:04 AM
Summary: Excelente
Carlos Carlos
Mar 28, 2025 03:59:58 AM
Summary: Excelente
Raul Raul
Mar 25, 2025 04:12:37 PM
Summary: The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.
JASON JASON
Mar 22, 2025 08:36:23 PM
Summary: good
Rodrigo Rodrigo

FAQ's

Is this Hotel Palacio Mundo Imperial pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Palacio Mundo Imperial have a swimming pool?

Yes, this Hotel Palacio Mundo Imperial has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Palacio Mundo Imperial?

Best-rates for the Hotel Palacio Mundo Imperial starts from $134 per night with includes Wheelchair Accessible, Accessibility, Sports/Activities, Bedding/Linens, Laundry, TV, Balcony/Terrace, Restaurant, Bar, Kitchen, Pool, Business Services, Spa, Toiletries, Guest Services, Child Friendly, Air Conditioner, Security/Safety, Wellness Facilities, Breakfast, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hotel Palacio Mundo Imperial a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Palacio Mundo Imperial wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Palacio Mundo Imperial is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Palacio Mundo Imperial?

Based on the information reported by the owner or manager, the Hotel Palacio Mundo Imperial indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Palacio Mundo Imperial?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Palacio Mundo Imperial are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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