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Hotel & Spa El Castell de Ciutat | Hotel in La Seu d'Urgell

| 9.0 (97 Reviews) |  1 Bathroom  Stay&Play
La Seu d'Urgell Hotel | Hotel & Spa El Castell de Ciutat

Hotel in La Seu d'Urgell

Riverwalk hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hotel & Spa El Castell de Ciutat offers 38 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This La Seu d'Urgell hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, printers, and complimentary newspapers. Additionally, rooms include free minibar items and safes. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Hot springs and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before noon
Payment Policy Fee for buffet breakfast: approximately eur 25 for adults and eur 15 for children pet fee: eur 15 per pet, per night service animals are exempt from fees crib (infant bed) fee: eur 25.0 per day rollaway bed fee: eur 50.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for eur 50.0 per day. cribs (infant beds) are available for eur 25.0 per day.
Pet Policy 2 total pets food and water bowls and litter boxes are available pets allowed for an extra charge of eur 15 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number hl-000475 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Ctra. N 260 - Km 229, La Seu d'Urgell, 25700, Spain

What Our Guests say 500 + Reviews

Jan 3, 2025 08:37:54 PM
Summary: Incredibly friendly staff at all levels (Reception, Restaurant, Housekeeping and Spa), amazing food for dinner at the restaurant. Two issues prevent this place from getting top marks: we didn't have hot water for the first night and first morning in the shower. Secondly, due to some older infrastructure there is a knocking noise we heard throughout both nights which was the heating system working. The noise kept us from sleeping well and we left the hotel quiet tired. We did tell management and they took our concerns seriously and tried to compensate, however it's just a shame to not rest well after long days in the snow in nearby Andorra.
Deep Deep
Nov 27, 2024 01:00:05 AM
Summary: Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Deborah Deborah
Sep 14, 2024 02:52:22 AM
Summary: Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
Sep 1, 2024 12:15:22 AM
Summary: The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Joanne Joanne
Aug 12, 2024 08:33:42 PM
Summary: We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Catherine Catherine
Aug 10, 2024 02:50:06 PM
Summary: What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Steven Steven
Aug 9, 2024 03:38:07 AM
Summary: The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
gemma gemma
Jul 28, 2024 11:39:57 AM
Summary: It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
zbigniew zbigniew
Oct 11, 2020 12:00:14 AM
Summary: Fantastico!!!
Albert Albert
May 7, 2019 05:49:43 AM
Summary: A high-end hoteol, not in a modern style; rather, an older, classic style. Wood, furniture, carpet in the room, turn-dwn service in the evening - that kind of thing. Lovely! The staff were friendly and helpful - overall lovely!

FAQ's

Is this La Seu d'Urgell hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Seu d'Urgell hotel have a swimming pool?

Yes, this La Seu d'Urgell hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Seu d'Urgell hotel?

Best-rates for the La Seu d'Urgell hotel starts from $180 per night with includes Spa, Air Conditioner, Parking, Accessibility, Sports/Activities, Restaurant, Bar, Hot Tub, Pool, Guest Services, Entertainment, Fireplace/Heating, TV, Balcony/Terrace, Security/Safety, Wellness Facilities, Breakfast, Laundry, Business Services, Bedding/Linens, Skiing, Toiletries, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is La Seu d'Urgell hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Seu d'Urgell hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Seu d'Urgell hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Seu d'Urgell hotel?

Based on the information reported by the owner or manager, the La Seu d'Urgell hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Seu d'Urgell hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Seu d'Urgell hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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