Hotel & Spa La Mansión del Burro Azul | Hotel in Querétaro

| 8.4 (431 Reviews) |  1 Bathroom  Stay&Play
La Cruz Hotel | Hotel & Spa La Mansión del Burro Azul

Hotel in La Cruz, Querétaro

Family-friendly hotel with a full-service spa connected to the convention center in Querétaro
A full-service spa, a sauna, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and a microwave in a common area are onsite.
Hotel & Spa La Mansión del Burro Azul offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • TV
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Toiletries
  • Guest Services
  • Entertainment
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 1:00 pm; check-in end time: 11:00 pm early check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 1 pm late check-out subject to availability
Payment Policy Airport shuttle fee: mxn 800 per vehicle (roundtrip) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 8 years old and younger stay free when using existing bedding.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges mobile payment options include: paypal safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
Ignacio Altamirano Sur #35, Querétaro, 76000, Mexico

What Our Guests say 500 + Reviews

Jan 5, 2025 09:30:10 AM
Summary: Location
Carlos Carlos
Sep 2, 2024 01:21:52 AM
Summary: Very nice property but it need some up keeping
leticia leticia
Aug 12, 2024 02:32:12 PM
Summary: The staff were friendly, the hotel was clean and the beds were very comfy.
Isabel Isabel
Feb 22, 2024 08:02:28 AM
Summary: Very nice and clean and accessible to train station
Julio Julio
Sep 8, 2023 09:08:43 PM
Summary: Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
Dec 6, 2022 02:51:17 AM
Summary: The room, food and spa was excellent.Service was amazing. Loved the stay!
Jennifer Jennifer
May 7, 2022 06:16:05 PM
Summary: Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!
Carolina Carolina
Jan 19, 2022 12:13:14 AM
Summary: A nice place to stay. Super quiet, and traditional style.
George George
May 3, 2021 11:13:21 PM
Summary: Charming hotel in the heart of Queretaro!
Apr 13, 2021 05:47:20 AM
Summary: Perfect location and very beautiful hotel!! Will definitely go back!

FAQ's

Is this La Cruz hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Cruz hotel have a swimming pool?

No, this La Cruz hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Cruz hotel?

Best-rates for the La Cruz hotel starts from $69 per night with includes Child Friendly, Kitchen, Accessibility, Wellness Facilities, Spa, Toiletries, Laundry, Internet, Security/Safety, Bedding/Linens, Transportation/Shuttle, TV, Balcony/Terrace, Business Services, Guest Services, Entertainment StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is La Cruz hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Cruz hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Cruz hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Cruz hotel?

Based on the information reported by the owner or manager, the La Cruz hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Cruz hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Cruz hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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