Short Pump Rentals USA Virginia Richmond Short Pump

Hyatt House Richmond/Short Pump | Hotel in Richmond

| 8.8 (1000 Reviews) |  1 Bathroom  Stay&Play
Short Pump Hotel | Hyatt House Richmond/Short Pump

Hotel in Short Pump, Richmond

Hotel connected to a shopping center in Richmond with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Hyatt House Richmond / Short Pump offers 134 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon contactless check-out available express check-out available
Child Policy Children are welcome. kids stay free! one child 18 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt)
 
11800 W Broad Street, Richmond, 23233, United States

What Our Guests say 500 + Reviews

Jul 29, 2025 10:32:11 AM
Summary: Our room/floor was very quiet, clean and well appointed. Desk staff are very attentive and friendly. The breakfast is the best of any hotel we’ve stayed at and the set up is superb. We live in the blue ridge mountains and come to Richmond a couple times a year. This is our favorite spot and really feel comfortable at this hotel.
Mark Mark
Jul 28, 2025 07:30:32 PM
Summary: Staff was wonderful. Sink was broken but they fixed it. Bathroom was dirty but they re-cleaned it. Mattresses were horrible and need to be replaced.
Jul 28, 2025 12:43:29 AM
Summary: The bed sheets were stained, hallways warm, furniture dusty, and tv doesn’t work due to satellite reception.
Jul 19, 2025 08:29:20 PM
Summary: This was not our first time staying at this hotel because we love it being right in Short Pump town center mall very convenient if you have a little children, lots of things to do. But this day was not as pleasant as our other stays unfortunately… When we walked in the room, it was 88° and having MS our bodies do not handle heat like that very well. The room was extremely small, I think one of the smallest rooms we’ve ever had. The heat took forever to drop. I think the lowest it dropped to was 76. There were a lot of basketball tournaments that weekend, so I understand the busyness of everything so we kinda look past it. But I don’t think we will be staying again anytime soon. We will have to take a little break.
Jul 11, 2025 06:36:24 PM
Summary: Nice place for a quick overnight stop. Plenty to do in the area. We did not stay so much around the hotel because there was a big party going on downstairs. Breakfast was nice with a lot of options.
Melissa Melissa
Jul 1, 2025 03:55:00 AM
Summary: We were there for a baseball tournament.
Amy Amy
Jun 16, 2025 10:55:00 PM
Summary: The
Nicole Nicole
Jun 4, 2025 10:04:03 AM
Summary: It was amazing! Our bed was so comfortable! Everything was clean, I needed a couple extra pillows and they were delivered immediately! I've had other hotel chain's tell me that they didn't have any extra pillows! So it was a pleasant experience being able to get 2 extra pillows! Lol The staff were amazing!
Eddy Eddy
May 29, 2025 08:34:52 AM
Summary: A good place to stay surrounded by all types of stores.
Barbara Barbara
May 29, 2025 05:12:00 AM
Summary: Great stay for our Anniversary!
Rynisha Rynisha

FAQ's

Is this Hyatt House Richmond/Short Pump pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hyatt House Richmond/Short Pump have a swimming pool?

No, this Hyatt House Richmond/Short Pump does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt House Richmond/Short Pump?

Best-rates for the Hyatt House Richmond/Short Pump starts from $129 per night with includes Parking, Bedding/Linens, Toiletries, Internet, Kitchen, Air Conditioner, Wellness Facilities, Guest Services, Child Friendly, Laundry, TV, Security/Safety, Bar, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hyatt House Richmond/Short Pump a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt House Richmond/Short Pump wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt House Richmond/Short Pump is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt House Richmond/Short Pump?

Based on the information reported by the owner or manager, the Hyatt House Richmond/Short Pump indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt House Richmond/Short Pump?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hyatt House Richmond/Short Pump are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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