Hyatt Regency Hill Country Resort & Spa | Hotel in San Antonio

| 8.8 (1007 Reviews) |  1 Bathroom  Stay&Play
West San Antonio Hotel | Hyatt Regency Hill Country Resort & Spa

Hotel in West San Antonio, San Antonio

Suburban hotel with 5 restaurants and 3 outdoor pools
This hotel features 5 restaurants, 3 outdoor pools, and a golf course. WiFi in public areas is free. Additionally, free water park access, 2 bars/lounges, and a 24-hour fitness center are onsite.
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before 11 am express check-out available
Payment Policy Fee for full breakfast: approximately usd 12 to 25 per person self parking fee: usd 25.00 per night (in/out privileges) valet parking fee: usd 45.00 per night (in/out privileges) pet fee: usd 150 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 35.0 per day credit card charges are subject to a surcharge of usd 4.13 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 35.0 per day. free cribs (infant beds)!
Pet Policy 2 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 150 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
9800 Hyatt Resort Dr, San Antonio, 78251, United States

What Our Guests say 500 + Reviews

Jul 3, 2025 06:29:56 AM
Summary: We’ve been visiting here for 15 years, so we obviously enjoy it. There were a few things we weren’t fans of this time. The pool/river area stays open until 10 pm, but all the outdoor bars/eateries close at 4pm. Only one stays open until 7 pm. Cleaning service never came to refresh towels or empty trash even though they were supposed too. Trash/litter around the hotel was slow to be cleaned up. The ice machine room had old food boxes piled up in it and it smelled. There was a beach towel on the ground in the courtyard by our room that was never picked up while we were there. The staff was very friendly and accommodating though. The bartenders outside are fabulous. Especially Antonio and Isiah. The landscape is beautiful there. I will go back. It’s the only shaded lazy river!
Amy Amy
Jun 23, 2025 04:10:56 AM
Summary: Will be back
Julius Julius
Jun 11, 2025 09:11:08 AM
Summary: Great place to take kids. All family oriented entertainment.
Michal Michal
Jun 11, 2025 03:20:39 AM
Summary: Excellent Family resort -Lazy river -Pool side drinks -Goat Yoga -Movie nights
Frank Frank
May 30, 2025 08:48:36 PM
Summary: All was fine except food service. $100 Lunch at Pool restaurant- did not accommodate allergy dispite telling waitress and entering an online order to ensure notes were given to kitchen. Took 20+ mins to remake. Did comp meal after talking to manager. $200 Dinner at onsite restaurant- did accommodate allergy but didn’t advise wait time on order. All but one dish came out, remainder took 30+ mins to come out. Did not comp or offer alternative dish or even timing on dish. All around was disappointing. I didn’t eat with my family for 2 consecutive meals here. Did not provide itemized receipt for dinner. Asked for manager none came. Talked to front desk and they apologized, a restaurant rep called day after to apologize and comp meal that was 30+ min late.
Kate Kate
May 27, 2025 12:35:20 AM
Summary: Amazing resort and incredibly beautiful! My family enjoyed every single moment!
Stephanie Stephanie
Apr 16, 2025 09:42:25 PM
Summary: A little pricy!
Emilio and Lacey Emilio and Lacey
Apr 4, 2025 06:46:55 AM
Summary: Never left the hotel
Ana Ana
Apr 3, 2025 10:06:40 AM
Summary: A
FAZAL FAZAL
Apr 1, 2025 09:31:20 AM
Summary: Excellent service, family friendly environment. Lots of activities for the kids and adults. I highly recommend it.
Felipe Felipe

FAQ's

Is this West San Antonio hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West San Antonio hotel have a swimming pool?

Yes, this West San Antonio hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West San Antonio hotel?

Best-rates for the West San Antonio hotel starts from $260 per night with includes Wheelchair Accessible, Balcony/Terrace, Accessibility, Bar, Child Friendly, Parking, Pool, TV, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Toiletries, Internet, Business Services, Hot Tub, Kitchen, Laundry, Air Conditioner, Sports/Activities, Spa, Restaurant, Guest Services, Entertainment, Breakfast, Designated Smoking Area, View StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is West San Antonio hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West San Antonio hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West San Antonio hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West San Antonio hotel?

Based on the information reported by the owner or manager, the West San Antonio hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West San Antonio hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West San Antonio hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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