Hyatt Regency Mexico City | Hotel in Mexico City

| 9.4 (1102 Reviews) |  1 Bathroom  Stay&Play
Polanco Hotel | Hyatt Regency Mexico City

Hotel in Polanco, Mexico City

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately usd 30 for adults and usd 15 for children valet parking fee: usd 7.3 per day pet fee: usd 35 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. cribs (infant beds) are not available.
Pet Policy 2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 35 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
Campos Eliseos No. 204 Polanco, Mexico City, 11560, Mexico

What Our Guests say 500 + Reviews

Jul 12, 2025 01:41:57 PM
Summary: They even have floor fans for more ventilation in rooms. Awesome
Victor Victor
May 3, 2025 01:04:32 AM
Summary: Friendly staff, easy check-in and out, rapid maid service, very good breakfast and imcredible location.
Apr 29, 2025 06:13:10 PM
Summary: I had a very late checkin and had to book an extra night. Front desk accommodated my desire to keep the same room for the 2 reservations. Thank you!
Apr 25, 2025 11:02:16 AM
Summary: Amazing hotel. Staff very friendly. Rooms were newly refurbished and spotless.
Jemma Jemma
Apr 22, 2025 11:58:10 PM
Summary: AMAZING! Always a pleasure to stay at the hyatt regency!
Raul Raul
Apr 16, 2025 12:40:38 AM
Summary: Great
Guillermo Guillermo
Apr 15, 2025 11:22:54 PM
Summary: Excellent hotel in the best neighborhood of Mexico City.
Maria Salome Maria Salome
Apr 6, 2025 07:06:37 AM
Summary: All great! Just Check in was bit long.
Daniel Daniel
Apr 5, 2025 03:19:38 AM
Summary: Excelente
SERGIO ANTONIO SERGIO ANTONIO
Apr 2, 2025 01:18:06 AM
Summary: Very good as always the only bad thing is that the doors get slammed very early i dont know if by guests or house keeping.
Rafael Rafael

FAQ's

Is this Hyatt Regency Mexico City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Regency Mexico City?

Check-in time for Hyatt Regency Mexico City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Regency Mexico City have a swimming pool?

Yes, this Hyatt Regency Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Regency Mexico City?

Best-rates for the Hyatt Regency Mexico City starts from $161 per night with includes Child Friendly, Parking, Bar, Kitchen, TV, Wellness Facilities, Toiletries, Breakfast, Internet, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Spa, Restaurant, Balcony/Terrace, Accessibility, Business Services, Guest Services, Entertainment StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hyatt Regency Mexico City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Regency Mexico City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Regency Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Regency Mexico City?

Based on the information reported by the owner or manager, the Hyatt Regency Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Regency Mexico City?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hyatt Regency Mexico City are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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