ibis Mackay | Hotel in South Mackay

| 8.8 (614 Reviews) |  1 Bathroom
South Mackay Hotel | ibis Mackay

Hotel in South Mackay

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability contactless check-in available minimum check-in age: 18
Check-out
Check-out Check-out before 10 am contactless check-out available late check-out subject to availability late check-out fee: aud 60
Payment Policy
Payment Policy Fee for buffet breakfast: approximately aud 11 to 25 for adults, and aud 11 to 25 for children late check-out fee: aud 60 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
 
Christensen Crescent, South Mackay, 4740, Australia

What Our Guests say 500 + Reviews

Oct 11, 2026 10:53:36 AM
Summary: An ok stay an ok stay nothing flash
paul paul
Sep 10, 2026 07:38:16 AM
Summary: Quick overnight stay at the Airport hotel. Quite peaceful and didn’t even hear the planes dispite being next to the airport . Staff were very friendly and helpful.
Simon Simon
Aug 18, 2026 04:43:48 AM
Summary: Great location so close to the airport.
Brenden Brenden
Jul 28, 2026 02:08:53 PM
Summary: Easy access to the airports
Craig Craig
Jul 24, 2026 12:59:15 PM
Summary: We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Carmen Carmen
Jul 7, 2026 02:31:27 AM
Summary: It was a good stay for a night while in transit. Handy location next to airport terminal. Deep fryer was out of action so restaurant had limited options. Would stay again.
Stuart Stuart
Jul 5, 2026 07:57:22 AM
Summary: When I booked this property I didn't look at the location well besides the name of the Hotel Group and City. In the end the location was perfect for what we needed, easy to find and had everything we needed. The restaurant on site was extremely handy also.
Kirsty Kirsty
Jul 2, 2026 05:55:03 AM
Summary: Clean, convenient location, good facilities
Stuart Stuart
Jun 10, 2026 09:26:21 AM
Summary: Couldn't order diner because the kitchen closed early, and the male staff member was very rude and unprofessional about it. He then closed the bar early, even while there was a line of people still checking in, and waiting to order. Then to top off the rude and unprofessional staff member, the bed felt like it had been acquired from an op shop 20 years ago and dressed with linen that stunk. Very disappointed
Jolan Jolan
May 30, 2026 06:12:19 AM
Summary: Very convenient location. Well kept rooms.
Nicole Nicole

FAQ's

Is this ibis Mackay pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Mackay have a swimming pool? 

Yes, this ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Mackay? 

Best-rates for the ibis Mackay starts from $112 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is ibis Mackay a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Mackay wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Mackay? 

Based on the information reported by the owner or manager, the ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Mackay? 

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis Mackay are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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