ibis Mackay | Hotel in South Mackay

| 8.8 (586 Reviews) | 1 Bathroom

Hotel in South Mackay

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 18

Check-out Check-out before 10 am contactless check-out available late check-out fee: aud 60 late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately aud 11 to 25 for adults, and aud 11 to 25 for children late check-out fee: aud 60 (subject to availability) credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Christensen Crescent, South Mackay, 4740, Australia

What Our Guests say 500 + Reviews

Mar 12, 2026 02:17:23 PM

Summary: Great convenience to the trade area of Mackay Typically the A/C in a wet area does get a little smelly but apart from that ‘All Good’

Brian

Feb 10, 2026 04:28:12 PM

Summary: All fine but i feel shower was too small.

Brenton

Feb 7, 2026 12:12:19 PM

Summary: Good facilities and restaurant

Nancy

Jan 17, 2026 11:28:46 AM

Summary: Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.

Tania

Dec 26, 2025 09:25:44 AM

Summary: Friendly staff, great location nice breakfast!

Pia

Dec 20, 2025 12:54:46 PM

Summary: Room was clean.

Vinaisi

Dec 15, 2025 03:40:00 PM

Summary: Great staff and amenities

Mahmood

Dec 12, 2025 03:23:13 PM

Summary: Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.

ColinParawan

Dec 4, 2025 02:27:59 PM

Summary: Room was spotless, no noise from other guests or outside of the hotel.

Michael

Nov 25, 2025 09:21:49 AM

Summary: Yes

Andrew

FAQ's

Is this ibis Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Mackay have a swimming pool?

Yes, this ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Mackay?

Best-rates for the ibis Mackay starts from $109 per night with includes Wellness Facilities, Restaurant, Guest Services, TV, Wheelchair Accessible, Balcony/Terrace, Entertainment, Kitchen, Parking, Security/Safety, Business Services, Bedding/Linens, Bar, Child Friendly, Air Conditioner, Pool, Breakfast, Internet, Laundry, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is ibis Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Mackay?

Based on the information reported by the owner or manager, the ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Mackay?

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis Mackay are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $109