South Mackay Rentals Australia Queensland Mackay South Mackay

ibis Mackay | Hotel in South Mackay

| 8.8 (561 Reviews) |  1 Bathroom
South Mackay Hotel | ibis Mackay

Hotel in South Mackay

Hotel in Mackay with a fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 18
Check-out Check-out before 10 am contactless check-out available late check-out fee: aud 60 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately aud 11 to 25 for adults, and aud 11 to 25 for children late check-out fee: aud 60 (subject to availability) credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
 
Christensen Crescent, South Mackay, 4740, Australia

What Our Guests say 500 + Reviews

Dec 12, 2025 03:23:13 PM
Summary: Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.
ColinParawan ColinParawan
Dec 4, 2025 02:27:59 PM
Summary: Room was spotless, no noise from other guests or outside of the hotel.
Michael Michael
Sep 29, 2025 02:07:40 PM
Summary: Quality restaurant choices. Delicious dinner.
Enda Enda
Sep 18, 2025 03:29:34 PM
Summary: The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Tony Tony
Sep 16, 2025 06:15:33 AM
Summary: Only if you must.
Des Des
Sep 15, 2025 10:33:32 AM
Summary: Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
Michelle Michelle
Sep 6, 2025 08:08:54 AM
Summary: Room was ok, shower was small, pillows were flat and only 1 extra available. Ordered an omelette for breakfast, I was standing waiting for the chef to serve me, one of the other employees came past and asked if I had been served, no I said I'd like an omelette please she says chef an omelette...the omelette came out and a sliced it and raw egg came out! I said something to the other employee about me not eating it and she just said oh...my husband got a late and paid $6 for it and it was pretty much full of foam...so not a good experience
Sandra Sandra
Aug 28, 2025 04:17:11 AM
Summary: Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Maureen Maureen
Aug 25, 2025 10:23:08 AM
Summary: The property is first class and very clean however having to wait 90 minutes for my room service meal was of concern. Not only was it late but cold.
Russ Russ
Aug 24, 2025 09:38:30 AM
Summary: Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1. Room was good - liked the little office nook near the window
David David

FAQ's

Is this ibis Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Mackay have a swimming pool?

Yes, this ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Mackay?

Best-rates for the ibis Mackay starts from $90 per night with includes Guest Services, Breakfast, Air Conditioner, TV, Restaurant, Bar, Entertainment, Child Friendly, Internet, Laundry, Parking, Accessibility, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Kitchen, Pool, Wheelchair Accessible, Wellness Facilities StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is ibis Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Mackay?

Based on the information reported by the owner or manager, the ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Mackay?

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis Mackay are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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