InterContinental Muscat by IHG | Hotel in Muscat

| 9.4 (379 Reviews) | 1 Bathroom Stay&Play

Shati Al Qurum Hotel | InterContinental Muscat by IHG

Hotel in Shati Al Qurum, Muscat

Catch some rays at the beach or spend the day relaxing at InterContinental Muscat by IHG's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Change of towels is available on request.
InterContinental Muscat by IHG offers 270 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately omr 12 per person airport shuttle fee: omr 29 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: omr 13.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for omr 13.0 per night. cribs (infant beds) are not available.

Pet Policy No pets or service animals allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Al Kharjiya Street, Al Shati Area, Muscat, 114, Oman

What Our Guests say 500 + Reviews

Jun 18, 2026 09:40:27 PM

Summary: Great location ,Friendly staff room amazing clean and organized

Nidal

Jun 1, 2026 08:14:32 PM

Summary: I recently completed a 5-night stay at the Intercontinental Muscat. While there were some truly standout moments, certain aspects of the service did not quite meet the expectations of a luxury brand. The Highlights: A Masterclass in Breakfast The absolute highlight of our stay was the breakfast. I would give it a "Star Plus" for presentation, product quality, and taste. More importantly, the culinary team—from the Executive Chef to the junior staff—was incredibly warm and welcoming. They truly made us feel at home, and their hospitality in the dining area was the highlight of our mornings. The Room and Housekeeping The cleanliness of the hotel was satisfactory and met basic standards, though there is room for a bit more attention to detail to truly elevate the guest experience. Areas for Improvement Front Office & Reception: Unfortunately, the attitude of the reception staff was disappointing. We did not feel the level of welcome or professionalism one expects at an Intercontinental property. Special Occasion Handling: I had informed the hotel well in advance of my wife’s birthday. Despite this, there was no recognition or even a simple birthday cake provided upon arrival. When I inquired, the staff claimed they attempted to deliver a cake but couldn't because the "Do Not Disturb" (DND) sign was on. This was unfortunately an excuse, as we never activated the the DND sign during our entire stay.

Mehmet

May 30, 2026 03:09:06 PM

Summary: Very amazing stay with an outstanding Chef Austen

Daniel

May 26, 2026 01:28:44 AM

Summary: Intercontinental Muscat made us genuinely feel cared for. From the moment we arrived, there was a calmness and warmth and warmth to the hotel that stayed with us throughout the entire visit. The property itself is beautifully designed in a way that feels deeply connected to Omani elegance. Traditional without feeling outdated, refined. Everything felt intentional: the architecture, the atmosphere, the gardens, the cleanliness, the quietness. A true sense of quiet luxury. What we will remember most is the staff’s hospitality. Breakfast each morning (we stayed 12 nights) became more than just breakfast. It became one of the highlights of our stay because of the hospitality and attention we experienced every single day.

Jenna

May 16, 2026 05:29:50 PM

Summary: Usually the check in time at 3 pm , I arrived to hotel at 9:30 am . I spoke with front end person and I explained to him I arrived too early from long trip . my room was not ready but the person in front end offer me temporary room until my room ready . . staff in the hotel very helpful , working too hard

Nidal

Apr 12, 2026 12:24:55 AM

Summary: We had a great stay as a family of 4. Excellent service all round. Breakfast very good, on-site restaurants also good and there are more food options within walking distance. The pools are lovely. The concierge and staff were brilliant, can't do enough for you. We used the salon and gym, both great. The 2 things i would improve - kids club was very basic with no activities organised, and the kids pool could have been heated.

Ghazala

Mar 17, 2026 03:34:52 PM

Summary: Would recommend

Shahan

Mar 11, 2026 11:34:06 PM

Summary: It’s been quite some time since our last stay, and the property is still very well maintained. Even during Ramadan, the hotel was almost at full occupancy. We requested connecting rooms but didn’t get them..instead, we were given two rooms next to each other. Unfortunately, the first-floor room we received had a disappointing view from the balcony. Apart from that, everything else was excellent.. The paid padel courts were booked most of the time, but the two tennis courts were available and we managed to reserve slots and use them without issue.. The pool was quite crowded in the mornings and afternoons, but it became very peaceful in the evenings, with the water pleasantly warm. We had a great great time there along with the kids.. We especially loved the easy access to the beach, as always. Although we didn’t swim in the sea, it was lovely for evening and early-morning strolls.. The staff were consistently outstanding; special thanks to Mr. Remeesh at Tomato restaurant for his exceptional service.. The breakfast spread at Musandam was impressive and very enjoyable.. Overall, a wonderful stay 👍

Sushani

Feb 16, 2026 03:52:49 AM

Summary: This was our second stay at the Muscat Intercontinental and this time again it was a very happy experience at every level: location, welcome, cleanliness, food, and importantly every single member of staff we dealt with. Too many to name but everyone at the reception desk, at The Musandam and other restaurants, at the Club Lounge. All faultlessly pleasant, professional and helpful. All of this creates a gentle vibe and environment and we hope to visit again soon.

Cecile

Feb 12, 2026 11:17:51 PM

Summary: Location near the sea and range of restaurants

Bogdan

FAQ's

Is this InterContinental Muscat by IHG pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the InterContinental Muscat by IHG have a swimming pool?

Yes, this InterContinental Muscat by IHG has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in InterContinental Muscat by IHG?

Best-rates for the InterContinental Muscat by IHG starts from $166 per night with includes Air Conditioner, Parking, Pool, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is InterContinental Muscat by IHG a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the InterContinental Muscat by IHG wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the InterContinental Muscat by IHG is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the InterContinental Muscat by IHG?

Based on the information reported by the owner or manager, the InterContinental Muscat by IHG indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for InterContinental Muscat by IHG?

Based on the information reported by the owner or manager, details for the cancellation policy for the InterContinental Muscat by IHG are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $166