Jam Hotel Brussels | Hotel in Brussels

8.2 (559 Reviews) |  1 Bathroom
Chatelain Hotel | Jam Hotel Brussels

Hotel in Chatelain, Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite.
Change of towels is available on request.
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 12:30 am contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: eur 25 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately eur 19 for adults and eur 19 for children uncovered self parking fee: eur 19 per day pet fee: eur 15 per pet, per night service animals are exempt from fees late check-out fee: eur 25 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. free cribs (infant beds)!
Pet Policy Pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking property registration number 300008 property registration number 300008 safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
 
132 Chaussée de Charleroi, Brussels, 1060, Belgium

What Our Guests say 500 + Reviews

Jul 14, 2025 12:28:32 PM
Summary: Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.
Raul Raul
Jul 11, 2025 06:43:20 AM
Summary: The hotel itself is clean unfortunately the elevator was a disaster as it was tiny could only comfortably accommodate 2 people and having 7 floors it was a big let down and required lots of waiting time . Otherwise than that the staff provided top quality service the pool and rooftop bar is the hotels usp and it is lovley and would highly recommend people stay for the pool and bar . The woman serving us drinks on the 5th of July made grate cocktails the rooms were a bit small but overall good value for money
Jack Jack
Jun 25, 2025 03:44:58 AM
Summary: Decent perks but it didn’t have basics like bottles of water in the rooms and one of the elevators is broken. I used the stairs apart from when I was coming and going with luggage. Pillows uncomfortable but the bed was fine. Loved the rooftop bar (but you can’t put drinks on your room) and I enjoyed the pool too.
Claire Claire
May 16, 2025 06:51:35 PM
Summary: My favourite in Brussels, nice location in lively area. Pool, spa and bars, but mithing like a business hotel.
Jussi Jussi
Apr 8, 2025 12:09:10 AM
Summary: Really nice place to stay. Not much desk space to work, but great location and excellent service all round.
Pierre Pierre
Mar 8, 2025 01:40:44 PM
Summary: Safe and clean and nice staff
Tyler Tyler
Mar 4, 2025 10:49:56 PM
Summary: Some days before arrival I send an Email and pre booked parking - but I never received an answer and was told at check in the "their small Parking was always full. The architect who designed their bathrooms did obviously not know that wood and water is a very bad combi over time.
Jens Jens
Mar 1, 2025 11:09:14 PM
Summary: Stayed here with a friend for two nights, the staff were lovely and the rooms were great! Loved the pillows and the coffee in the rooms were delicious. When I go to Brussels again I will be staying here.
Therese Therese
Feb 28, 2025 05:55:24 PM
Summary: Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
C C
Feb 25, 2025 06:46:55 PM
Summary: Super hotel and rooms -- ideal for a family of four. It's so rare to be able to get four beds and so we were delighted. Fantastic service from the staff (friendly, helpful, professional). Very clean. The only slight downside is that it can be little noisy from the road below (with trams and traffic). Not all the rooms are above the road but the four-bed rooms are. However, that's a small concern as overall we were very happy and had an excellent stay.
Mark Mark

FAQ's

Is this Jam Hotel Brussels pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Jam Hotel Brussels have a swimming pool?

Yes, this Jam Hotel Brussels has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jam Hotel Brussels?

Best-rates for the Jam Hotel Brussels starts from $101 per night with includes Kitchen, Accessibility, Security/Safety, Wellness Facilities, Toiletries, Guest Services, Pool, Spa, Bar, Breakfast, Laundry, TV, Wheelchair Accessible, Balcony/Terrace, Child Friendly, Internet, Parking, Bedding/Linens, Fireplace/Heating, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Jam Hotel Brussels a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jam Hotel Brussels wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jam Hotel Brussels is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jam Hotel Brussels?

Based on the information reported by the owner or manager, the Jam Hotel Brussels indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jam Hotel Brussels?

Based on the information reported by the owner or manager, details for the cancellation policy for the Jam Hotel Brussels are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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