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Kusatsu Onsen Hotel Village | Hotel in Kusatsu

| 8.3 (908 Reviews) |  4 Bathrooms  17 Guests  Stay&Play
Hanashiki Onsen Hotel | Kusatsu Onsen Hotel Village

Hotel in Hanashiki Onsen, Kusatsu

Boasting indoor/outdoor hot-spring baths, 4 swimming pools and saunas, Kusatsu Onsen Hotel Village features various activities on site. Free Wi-Fi is available at the lobby and guests can enjoy playing at the bowling and karaoke facilities. Kusatsu Kokusai Ski Resort is a 5-minute drive away. The air-conditioned rooms feature a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the private bathroom comes with a hairdryer. Ironing facilities and a humidifier can be borrowed for in-room use. Bicycle rentals are available for touring the area and a game room is on site. Guests can also spend time at the tennis court, fitness center or simply shop for local souvenirs at the gift shop. Ski equipment rentals and storage is available. A buffet featuring sushi, steak and meals made from local ingredients are served at the Patio Garden Café. French cuisine is available at Hollyhock restaurant and traditional multi-course meals can be requested as well. Hotel Kusatsu Onsen Village is a 25-minute drive from JR Naganohara Kusatsuguchi Train Station and a 30-minute drive from Manza Onsen Ski Resort. A free shuttle is available from Kusatsu Onsen Bus Stop, which is a 5-minute ride away.

Kusatsu Onsen Hotel Village is located in Kusatsu.

This 238 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Internet, and several others. This is a 4 star rated property and has over 908 reviews with the average score of 8.3 . Coming to Kusatsu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 238 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Kusatsu. These details are authentic, as they are provided by our partner, booking.com.

This Kusatsu Onsen Hotel Village in Kusatsu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kusatsu Onsen Hotel Village”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Private Pool
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Guest Services
  • Entertainment
  • Child Friendly
  • Hot Tub
  • Internet
 
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Policies

Check-in The minimum age for check-in is 18
Pet Policy Pets are not allowed
Other Policy Guests staying in the twin room with tatami area will be assigned to rooms in either the wing building or the chateau building, please note that the cottage is located a 15-minute walk from the front desk. a free shuttle service is available upon request, please note that additional fees are applicable to children 12 years and under.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
 
Kusatsu 618, Kusatsu, 377-1711, Japan

What Our Guests say 500 + Reviews

Sep 3, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We booked this hotel because of the cabins.
Negative: Four stars is ridiculous. The whole hotel is very dated and in need of serious investment to improve. It was a surprise to find that the cabins had NO WI-FI. Yes, it didn’t mention in the room description that there was Wi-Fi but in this day and age, if Wi-Fi isn’t included it should be mentioned. Every activity (even the swimming pool) costs extra to use. When I asked the prices, I was given a price list in Japanese and told to google translate it. For a supposed 4 star hotel, this information should have been translated. The only good thing was the very prompt bus service to and from the town but I would recommend others to just book somewhere central.
Summary: Grotty and no Wi-Fi in the cabins.
Alison Alison, Italy
Aug 26, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Hotel is located near the forest (or park?), so we had a wonderful view into the trees from our balcony. It’s about 20 minutes walk from the Bus terminal or city centre, but they have regular shuttles. I will attach the schedule of the shuttles. It’s a small blue bus with the hotel’s name written in English, it was easy to find it. Onsen was very good, one for ladies had a small quiet waterfall. Both outdoor onsens feature lying baths and two big pools of hot water. The temperature of the water could be cooler, but maybe I would have appreciated it more in winter. The breakfast was very delicious, it’s a buffet style with some local specialties. I think it’s easy to stay for a week without getting bored with food.
Negative: The beds and pillows were hard. Hotel is a bit dated, but no big deal. Wi-fi was unstable.
Summary: Classic hotel with nice hot spring and great breakfast
Anita Anita, France
Aug 2, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We stayed in the Wood cabin. The shuttle bus worked very well. They are realy fast.
Negative: IT seemed the other guest had a Pass which include archery and co, so we felt a little weird.
Andrea Andrea, Austria
Jun 29, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Historic Japanese rooms,which made you really feel like you were living in ancient Japan, but each one had modern amenities.
Negative: The staff never went the extra mile to assist us with any activities or issues we had. They only provided the bare minimum assistance which didn’t not make us feel like appreciates patrons. Also I recommend they make info regarding their “no tattoo” policy more readily available.
Summary: Nice but there an amazing Onsen has Private or community options right around the corner from
John John, USA
Jun 10, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Staff were nice, Facilities were good, buffet included in stay, location close enough to local attractions but also shuttle service included.
Negative: It is an aged facility. Rooms were a bit old and worn. Wasn't an issue though.
Summary: Not a bad place to stay,
BH BH, Australia
Jun 9, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Everything was perfect, the facility had everything you needed and imagined and more... The staff was amazing and I cannot say enough about them, I felt like a VIP. They were so nice, accommodating and soooo helpful. We stayed in the cabins(10 minute shuttle ride to main building)and I'd prefer to have stayed at the main building for convenience. The shuttle to town was awesome. Breakfast and dinner were awesome. Really everything was amazing and would go back in a heartbeat.
Negative: I loved everything, just needed more time to fully enjoy all the amenities.
Fox Fox, USA
Jun 4, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We rented a cabin during our stay which was clean and the heated floors were already warmed up before we arrived. The shuttle to and from the main resort was extremely convenient and arrived upon request. The onsen is absolutely phenomenal and the breakfast was great with a lot of options. My wife is a vegetarian and we never had any problems filling our plates. The staff were very nice and accommodating and are willing to go above and beyond to make sure your stay was exceptional. Honestly, my wife and I loved staying here and would do it again in a heartbeat.
Summary: Exceptional
Matthew Matthew, USA
May 29, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: the place, the location is great, the city is amzing as well and the onsen is ok.
Negative: everything in this hotel cost money, they advertise pool and it is not part of their amenity so u have to pay to use it per the hour. be really carefull on what you expect when you gheter
Amine Amine, Japan
May 24, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Positive: Very large hotel with many things you can do, probably good for families as it has kids room and playgrounds. But couples would also enjoy. About 15 minutes walk to center. Inside and outside onsen Good western breakfast (finally not liquid scrambled eggs) (they also have japanese breakfast)
Negative: I hate when the bed has only a sheet under a blanket which is never washed. The sheet comes loose and you sleep under the dirty blanket. Very old dark brown room, not very pleasant smell, but windows have nets and you can open them. Overall other than the room itself it was great, but would probably look for different options next time. If they provide normal bed sheets, i would book again.
Summary: Dirty room, good facilities
Vaclav Vaclav, Czech Republic
May 13, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Overall, an amazing experience of a typical retreat in the Japanese countryside. The village had a lot of options for entertainment, the room was spacious and comfortable, the meals were perfect, and the service was outstanding.
Negative: You can tell some amenities are older and worn out, the most relevant was the bedroom's bathroom. It was quite dated with visible signs of rust. The onsen and most of the equipment for the activities also had significant signs of age, but overall, they were still clean, functional, and contributed to a good atmosphere.
Federico Federico, Switzerland

FAQ's

Is this Kusatsu Onsen Hotel Village pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kusatsu Onsen Hotel Village?

Check-in time for Kusatsu Onsen Hotel Village starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kusatsu Onsen Hotel Village have a swimming pool?

Yes, this Kusatsu Onsen Hotel Village has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kusatsu Onsen Hotel Village?

Best-rates for the Kusatsu Onsen Hotel Village starts from $141 per night with includes Private Pool, Accessibility, Transportation/Shuttle, Pool, Designated Smoking Area, View, Fireplace/Heating, Restaurant, Guest Services, Child Friendly, Air Conditioner, Security/Safety, Business Services, Wellness Facilities, Internet, Parking, EV Charge Station, Sports/Activities, Entertainment, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Kusatsu Onsen Hotel Village a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kusatsu Onsen Hotel Village wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kusatsu Onsen Hotel Village has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kusatsu Onsen Hotel Village?

Based on the information reported by the owner or manager, the Kusatsu Onsen Hotel Village indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kusatsu Onsen Hotel Village?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kusatsu Onsen Hotel Village are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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